Rephonic
Artwork for Behind The Button
Payroll
Career Development
Pensions
Women In Leadership
Technology In Payroll
Leadership
Artificial Intelligence
Technology
Rebranding
Work-Life Balance
Pensions Dashboards
Compliance
Payroll Professionals
CIPP
HMRC
Automatic Enrollment
Global Payroll Management
Tax Gap
Neuroscience
Chartered Institute Of Payroll Professionals (CIPP)

Behind the Button is your all-access guide to the intricate, fast-moving world of pay. From 2026, every fortnight we sit down with experts from across the pay professions to uncover the stories, challenges and innovations shaping this essential industry. From legislative updates and technological change to the evolving roles found within pay teams, we explore the forces that keep pay professionals... more

PublishesTwice monthlyEpisodes18Founded7 months ago
Number of ListenersCategories
CareersManagementBusiness

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Artwork for Behind The Button

Latest Episodes

What does the payroll job market look like right now? In this episode of ‘Behind the Button’, Director at Portfolio Payroll (our Corporate Partners), Gillian Owen joins us to share her insights into the changing world of careers in pay, and what empl... more

This episode of 'Behind the Button' welcomes Sam Johnson, Payroll Partner at Dains, for a conversation about what it really takes to deliver great payroll for small and medium-sized enterprises (SMEs). Sam shares her unconventional journey from study... more

In this episode of ‘Behind the Button’, we’re honoured to welcome Jackson Parsons, Founder and Chief Executive Officer of Duvet Flip to the show. He shares the inspiring story behind ‘Duvet Flip’, a movement built on the belief that life's challenges... more

In this episode, we sit down with the remarkable Duane Jackson, whose story proves that it’s never too late to completely change the direction of your life.

After serving time in prison for drug smuggling, he made a conscious decision to rebuild fro... more

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Recent Guests

Sam Johnson
Payroll partner at Dains, former HR/SSP experiences and CIPP policy lead
Dains
Episode: S1 E16: Getting payroll right for SMEs
Duane Jackson
Entrepreneur and software developer who built Cash Flow with OK and Staffology (payroll software founders)
Staffology (and related ventures)
Episode: S1 E14: From prison to payroll
Susan Ball
Senior leader with HMRC background, partner at RSM, president and chair roles in taxation institutes, board member
RSM; Chartered Institute of Taxation; British Dyslexia Association
Episode: S1 E13: Wired differently, leading powerfully
Emma Greenfield
Payroll leader, currently Head of Payroll Services at Specsavers; former Director of UK Client Payrolls at Adets/Assets
Specsavers, Adets/Assets
Episode: S1 E12: 20/20 vision for pay
Richard Smith
Career pensions professional; contractor and consultant involved with pensions dashboards
Independent pensions consultant; former PwC; involved with government data standards
Episode: S1 E10: Pensions dashboards are coming: what does this mean for you?
Emily Trant
Guest expert discussing pay psychology and fintech/social impact
Stream
Episode: S1 E9: The psychology of pay
Jason Davenport
CEO, Chartered Institute of Payroll Professionals (CIPP)
CIPP
Episode: S1 E8: Leading the CIPP: vision, strategy and the future
Paul Chamberlain
Employment lawyer
Partner in a law firm
Episode: S1 E7: From law to payslip: understanding the latest changes
Andy Nicholls
Pensions expert with extensive experience in payroll and pensions regulation
The Pensions Regulator / Pensions industry
Episode: S1 E6: Future-proofing pay: getting pensions right

Hosts

Adrian Goddard
Host of Behind The Button; commercial director at CIPP (Chartered Institute of Payroll Professionals)
Laura Murphy
Host of Behind The Button; CIPP content editor; frequent interviewer on pay topics

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Talking Points

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S1 E15: Behind 'My Duvet Flip'
Q: If you had to talk somebody into going into your industry and your type of role, how would you sell it to them?
You have to be obsessed with the small details, put people at the front and center, and be willing to engage and motivate young people by telling powerful stories about real careers, not just the glossy surface.
S1 E14: From prison to payroll
Q: What advice would you give to someone thinking about starting a business in a tough situation?
Act now and start with something small that moves you forward; you don't need perfect answers before you begin, just a direction and the willingness to iterate.
S1 E10: Pensions dashboards are coming: what does this mean for you?
Q: When do you think pensions dashboards could be fully realized and available to the general public?
There is no fixed date; rollout will proceed after thorough testing for technology and consumer understanding, with a six-month notice before public launch. A plausible window could be autumn 2027 or later if testing progresses smoothly, but safety and comprehension come first.
S1 E10: Pensions dashboards are coming: what does this mean for you?
Q: What piece of advice would you give to people right here and now about pensions dashboards?
The main guidance is to engage early with the upcoming dashboards, understand how to increase contributions where feasible, and view dashboards as a tool to see your Total Estimated Retirement Income, not just a pot total; this perspective helps people plan better and start upstream conversations with employers and payroll to improve long-term saving.
S1 E9: The psychology of pay
Q: Could you summarize what earned wage access is and why it matters for workers?
Earned wage access lets workers access income they've already earned before the scheduled pay date, empowering them to manage cash flow and reduce financial stress, while reframing pay as a debt owed by the employer rather than a loan advance.

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Frequently Asked Questions About Behind The Button

What is Behind The Button about and what kind of topics does it cover?

A practical, practitioner-focused deep dive into the world of pay, blending policy, technology, and leadership with real-world experiences from payroll, pensions, and related fields. Episodes frequently center on leadership journeys, regulatory changes, the impact of AI and automation, and strategies for building resilient payroll teams that can navigate fast-moving legislative and technological shifts. Noteworthy angles include the rebranding of payroll as a broader rewards function, the role of dashboards and data in retirement planning, and the human side of pay—psychology, wellbeing, and inclusion. The show tends to feature senior professionals and industry leaders, offering actionable insights for practitioners, managers, and decision-... more

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1. Bad Chat with Greg James and Alice Levine

How many episodes of Behind The Button are there?

Behind The Button launched 7 months ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Behind The Button?

Recent guests on Behind The Button include:

1. Sam Johnson
2. Duane Jackson
3. Susan Ball
4. Emma Greenfield
5. Richard Smith
6. Emily Trant
7. Jason Davenport
8. Paul Chamberlain

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