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C-Suite Sales & Marketing Perspectives

Steven MacDonald
Artificial Intelligence
Customer Experience
Voice Of the Customer
Trust
Ideal Customer Profile
Internal Alignment
B2B Marketing
Customer Success
Marketing Strategy
Marketing
Customer Retention
Demand Generation
Revenue Growth
Account-Based Marketing
Account Based Marketing
AI In Marketing
ABM
Sales Enablement
Brand Awareness
Sales and Marketing Alignment

Welcome to the C-Suite Sales & Marketing Perspectives podcast, a resource of the latest updates and insights in B2B growth strategies. Join us as we engage with CMOs, CEOs, and CROs at the forefront of innovation. Discover how these experts push boundaries, experiment with new approaches, and successfully implement cutting-edge strategies. Stay informed and ahead in the ever-evolving landscape of ... more

PublishesDailyEpisodes307Founded3 years ago
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MarketingBusiness

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Artwork for C-Suite Sales & Marketing Perspectives

Latest Episodes

Episode #307:

John Laughlin, CEO and President of CTI, shares why earning executive access starts with trust, not selling. He explains how customer understanding, relationship-building, and organizational culture drive long-term growth. The conversa... more

Episode #306:

Julie Zwissler, Global Chief Marketing Officer at Office Beacon LLC, shares why trust, relationships, and internal alignment have become the foundation of sustainable growth. She explains how the Connector Economy is changing the way b... more

Episode #305:

Andrea Kayal, Chief Revenue Officer at Help Scout, shares how alignment, trust, and customer centricity drive sustainable growth. She explains why marketing must own trust-building, how product supports revenue creation, and why stron... more

Episode #304:

Keith Laska, Chief Growth Officer at GridUnity, explores the leadership principles driving sustainable growth amid an unprecedented AI transformation. He explains why executive alignment, customer obsession, and trust remain foundatio... more

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Recent Guests

Emil Reister
Chief AI Sales Officer at BCC Research
BCC Research
Episode: How AI Is Redefining What It Means to Be a CRO
Richard O'Connor
CEO of B2B Marketing
B2B Marketing
Episode: The New Board Agenda to Achieve Growth
Valeria Balaro
Chief Marketing Officer at Star
Star
Episode: AI Pressure on Today’s C-Suite
Giuseppe Colucci
Chief Growth Officer at Textbroker International
Textbroker International
Episode: Reinventing Growth After AI Disruption
Grant Johnson
Chief Growth Officer, former CMO roles
Chief Outsiders
Episode: CRM’s 30-Year Promise Finally Delivered
Olivia Brooks Allan
Chief Client Officer at Interactive
Interactive
Episode: Client Centricity Myth: Why Most Companies Get It Wrong
Madison Conway
Chief Marketing Officer, the DCC Group
DCC Group
Episode: Modern Buyer Shift: Why AI Is Rewriting Trust and Decisions
Jamie Thorpe
Chief Experience Officer at Ipsos UK
Ipsos
Episode: The Evolution and Future of Competitive AI Strategy in Modern Business
Paul Sial
Chief Marketing Officer at AbroadWorks
AbroadWorks
Episode: Rethinking Human Capital: Building Teams in the AI Era

Host

Steve MacDonald
Host of the show and guide of the interview

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Talking Points

Recent interactions between the hosts and their guests.

How to Make the Voice-of-the-Customer Your GTM Operating System
Q: What is the top takeaway you want leaders to remember from this discussion?
Always respect the customer and use their feedback to shape offerings and identify new segments; trusted relationships drive future selling, and customers themselves become the strongest references.
From Chaos to Clarity: Creating Predictable Revenue Systems
Q: What is the one core takeaway for C-suite executives about achieving predictable revenue in this era of AI and rapid change?
The goal is scalable growth built on predictability that acknowledges AI won't recreate past predictability, but can influence and optimize the GTM by focusing on what actually drives results, especially through a unified voice of the customer across all teams.
Why Our Greatest Challenges To Growth Are Internal
Q: What are the two greatest challenges for creating long-term sustainable growth, and why are they internal?
Internal alignment and trust are the core issues; without a single source of truth and well-functioning RevOps, teams pull in different directions, leading to misaligned metrics, poor forecasting, and unreliable execution, which undermines long-term growth.
The 2025 Challenge Report: Mastering the Everyday Obstacles to Scale
Q: Let's talk about why the Land and Expand strategy is broken.
The guest explains that CMOs are often laser-focused on new logos while neglecting existing customers, leading to a misalignment between pipeline incentives and long-term customer value. She emphasizes the need to balance land, expand, and new logo efforts with a stronger, trust-based, customer-centric approach that continues after the sale.
B2B CMOs: How to Smash Targets without Paid Media
Q: What does it take to operationalize the voice of the customer beyond sales conversations?
It requires ongoing, direct conversations with customers and former customers, plus qualitative interviews to uncover true pains and jobs-to-be-done. This feedback informs content, messaging, and go-to-market motions, ensuring the product and GTM strategy reflect real customer needs.

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Frequently Asked Questions About C-Suite Sales & Marketing Perspectives

What is C-Suite Sales & Marketing Perspectives about and what kind of topics does it cover?

A pragmatic, business-focused show that centers on how AI, data, and customer-centric strategies reshape go-to-market leadership in B2B. Episodes frequently explore how CROs, CMOs, and revenue leaders leverage AI-enabled tools, unified data, and cross-functional alignment to accelerate growth, improve CRM and ABM outcomes, and strengthen customer trust. Guests span chief marketing and growth officers, chief customer officers, and CEOs from technology, services, and digital-enabled industries, sharing actionable frameworks, governance practices, and real-world anecdotes about scaling revenue, transforming GTM teams, and delivering measurable impact. What stands out is a clear emphasis on human-centered execution alongside automation—prioriti... more

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These podcasts share a similar audience with C-Suite Sales & Marketing Perspectives:

1. The Diary Of A CEO with Steven Bartlett

How many episodes of C-Suite Sales & Marketing Perspectives are there?

C-Suite Sales & Marketing Perspectives launched 3 years ago and published 307 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on C-Suite Sales & Marketing Perspectives?

Recent guests on C-Suite Sales & Marketing Perspectives include:

1. Emil Reister
2. Richard O'Connor
3. Valeria Balaro
4. Giuseppe Colucci
5. Grant Johnson
6. Olivia Brooks Allan
7. Madison Conway
8. Jamie Thorpe

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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