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Attract Raving Fans

Alan J.

Your customers are satisfied. But your business isn't growing. That gap — between the quality you're delivering and the growth that should be following it — is what this show is about. Attract Raving Fans is built on the Raving Fans Framework, for small business owners who want to turn satisfied customers into raving fans. Each episode delivers one practical idea and one Small Action you can compl... more

PublishesTwice weeklyEpisodes6Founded17 days ago
Number of ListenersCategories
MarketingBusinessEntrepreneurship

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Latest Episodes

You know there's a gap between your satisfied customers and the ones who actually talk. But *which* gap? In this episode, Alan walks through the three places a business gets stuck — the Messaging Gap (people never quite get what you're about), the Ex... more

A satisfied customer who never mentions you isn't a win — it's an invisible cost. In this episode, Alan walks through what happened when a gift shop owner realized her loyal customers weren't talking, and why that matters more than it looks. You'll l... more

Two barbershops on the same street. One has a line on Saturdays. One has empty chairs. The difference isn't the haircut — it's whose story is being told. In this episode, Alan lands the idea at the heart of the podcast: your customer is always the ce... more

A raving fan isn't a super-customer — it's a customer who has a story about you and tells it. In this episode, Alan introduces the Three Languages (Before/After, Identity, and Story), explains why the specific words your best customers use reveal wha... more

You've built something real. Your customers come back. Some have told you they love working with you. So why isn't the phone ringing with referrals?

In this first episode, Alan introduces the Gap — the space between customers who are happy and custo... more

Your customers are satisfied. But your business isn't growing.

That gap — between the quality you know you're delivering and the growth that should be following it — is what this podcast is about.

A raving fan isn't just a satisfied customer, or ev... more

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Attract Raving Fans launched 17 days ago and published 6 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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