CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains:1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash2)Artificial Intellige... more
| Publishes | Daily | Episodes | 65 | Founded | 8 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessTechnologyManagement | |||
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Latest Episodes
In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountabi... more
This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer enga... more
This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—wo... more
This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed r... more
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- The notebook LM podcast
I find it boring and generic sounding and lazy
Apple Podcasts1Boots Amick
United States3 months ago - AI generated
This entire podcast is generated by NotebookLM. If you don’t believe me, literally make any notebook in NotebookLM and listen to the autogenerated podcast. You will instantly recognize the voices and pattern. I do like NotebookLM’s podcast feature. But when I subscribe to a podcast on Apple or somewhere, I do expect there to be some original effort and thoughts.
Apple Podcasts2yrgdbsudUnited States6 months ago
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Apple Podcasts | #244 |  Ukraine/Technology |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
A comprehensive exploration of customer experience, data integration, and the transformative power of artificial intelligence defines the core content. The discussions often center around the practical applications of Customer Data Platforms (CDPs) across various industries, emphasizing the need for businesses to adopt integrated strategies that enhance customer interactions and satisfaction. The insights are delivered in a manner that is both educational and engaging, catering to professionals who are looking to adapt to the rapidly changing landscape of customer engagement, technology, and digital transformation. Unique to this podcast is the use of AI-generated voice technology to present the content, providing a novel listening experien... more
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1. The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth
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this podcast launched 8 months ago and published 65 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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