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Artwork for WorkMatters
Artificial Intelligence
Layoffs
Human Resources
Co-Creation
Executive Coaching
Total Quality Management
Governance
Talent Acquisition
Cynefin
HR Analytics
Change Leadership
Work Design
Employee Engagement
Complexity
Human Capital
Lehman Brothers
Bloomberg
ADP
Neuroscience
Adlucum Group

Work Matters is a podcast for leaders who know that better results do not come from reorganizing boxes, adding technology, or asking people to work harder. They come from redesigning the work itself. Hosted by Thomas Bertels, work design and operating model expert and author of the award-winning business fable "Fixing Work", each episode explores how organizations can improve performance by rethin... more

PublishesTwice monthlyEpisodes68Founded5 years ago
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ManagementBusinessCareers

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Artwork for WorkMatters

Latest Episodes

In this episode of Work Matters, Thomas Bertels speaks with Sergio Caredda about why AI is forcing organizations to confront a much deeper issue: no one really owns work design. HR owns roles and skills. IT owns systems and platforms. Operations owns... more

Everyone is talking about the future of work. But much of the conversation is filled with buzzwords, vendor language, and overly simple predictions about what AI will do to jobs, organizations, and HR.

In this episode of Work Matters, Thomas Bertels... more

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Many organizations are built around the assumption that problems can be analyzed, controlled, and solved through cause and effect. That assumption works well when the problem is clear or complicated. It is far less useful when the problem involves pe... more

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Talent acquisition is one of the most important processes in any organization. It determines who gets hired, what capabilities the organization builds, and whether the business can actually execute its strategy. And yet, in many companies, the proces... more

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Recent Guests

Andy Spence
Leading voice in workforce and talent strategy
Work 3 Newsletter; NHS; Deloitte; Novartis
Episode: AI Adoption Is Not the Goal. Work Redesign Is. | Andy Spence
Boudewijn Bertsch
Somatic coach and organizational change expert
Episode: Stop Treating Complex Problems Like Engineering Problems | Boudewijn Bertsch
Gabriella Salvatore
HR and leadership expert focused on human-centric talent
Episode: Why Talent Acquisition Is Broken—and How to Make It Human Again | Gabriella Salvatore
Ram Venkatraman
AI, HR, talent strategy, and responsible transformation expert
Episode: Workforce Planning in the Age of AI | Ram Venkatraman
Jesper Persson
Governance expert
Speaker/Consultant on governance and organizational effectiveness
Episode: Governance Is Not Bureaucracy. It Is How Organizations Move Faster | Jesper Persson
Jeremy Robinson
Executive coach, founder of iCoach Global and Executive Coaching Program at Wharton
Wharton School of the University of Pennsylvania; iCoach Global
Episode: Why Executive Coaching Changes Behavior When Training Does Not | Jeremy Robinson
Bruce Bolger
Leading voice on enterprise engagement and stakeholder capitalism
Enterprise Engagement Alliance
Episode: Employee Engagement Will Not Improve Until Work Does | Bruce Bolger
Michele Fite
Food tech executive, board director and advisor
Elo Life Systems (Chief Commercial Officer)
Episode: What Big-Company Leaders Must Unlearn in a Startup | Michele Fite
Jesse Jacoby
Founder of Emergent and trusted advisor to Fortune 500 and mid-market companies on transformational change, organizational redesign, and cost reduction.
Emergent
Episode: How to Lead Through a Layoff Without Destroying Trust | Jesse Jacoby

Host

Thomas Bertels
Host of WorkMatters

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

AI Adoption Is Not the Goal. Work Redesign Is. | Andy Spence
Q: What should CHROs start building now to be ready for these opportunities?
CHROs should connect with industry peers to learn from past mistakes, experiment with new methods, and pursue a mindset of iterative pilots to find what actually grips their organization, rather than simply pasting old processes onto new technology.
Beyond AI Hype: How Leaders Create Real Business Value | Dave Friedman
Q: What is maybe one thing that most people don't understand about AI?
AI, especially large language models, is not traditional software; outputs are probabilistic and based on statistical language models, which changes how risk, compliance, and accuracy must be managed in enterprises.
Why Executive Coaching Changes Behavior When Training Does Not | Jeremy Robinson
Q: When you engage with a client, what does a typical coaching engagement look like?
It starts with a felt need and stakeholder input, evolves into negotiated goals, involves formal assessments like 360s, and culminates in a coaching development plan and ongoing sessions that connect back to the agreed objectives.
Workforce Planning in the Age of AI | Ram Venkatraman
Q: What role do executives see for training and change management as agents become more prevalent?
Stresses the importance of change readiness, AI fluency for managers, and a thoughtful approach to transitions to protect tacit knowledge and employee engagement.
Workforce Planning in the Age of AI | Ram Venkatraman
Q: How should CHROs begin preparing when AI and agents are entering their planning processes?
Emphasizes starting with a skills inventory, collaboration with business leaders, and clear communication from the top to manage expectations and engagement.

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Frequently Asked Questions About WorkMatters

What is WorkMatters about and what kind of topics does it cover?

The show centers on leadership, work design, and organizational transformation at the intersection of people, technology, and governance. Across episodes, guests discuss human-centered talent practices, AI-enabled work, governance and decision rights, executive coaching, employee engagement, change leadership, and startup leadership. The conversations balance practical frameworks with real-world anecdotes, often highlighting how to scale high-performance work, design effective operating systems, and navigate the human implications of automation. A standout pattern is the emphasis on humane, ethical, and human-centric approaches to productivity and value in modern organizations, along with a willingness to challenge hype with thoughtful gove... more

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Which podcasts are similar to WorkMatters?

These podcasts share a similar audience with WorkMatters:

1. The Daily

How many episodes of WorkMatters are there?

WorkMatters launched 5 years ago and published 68 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on WorkMatters?

Recent guests on WorkMatters include:

1. Andy Spence
2. Boudewijn Bertsch
3. Gabriella Salvatore
4. Ram Venkatraman
5. Jesper Persson
6. Jeremy Robinson
7. Bruce Bolger
8. Michele Fite

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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