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Artwork for Where AI Works: Conversations at the Intersection of AI and Industry

Where AI Works: Conversations at the Intersection of AI and Industry

The Wharton School
Artificial Intelligence
Generative AI
AI Integration
Healthcare
Customer Service
Jabil Incorporated
Mastercard
Productivity
Change Management
Human Resources
AI Agents
Organizational Change
Royal Bank Of Canada
AI In Marketing
Banking
AI In Healthcare
GE Healthcare
Workforce Upskilling
Marketing
Agentic AI

In a world of rapid change, staying competitive requires thoughtful transformation. Where AI Works tackles the big questions shaping AI’s role in business today, cutting through the hype to deliver actionable insights for leaders. Brought to you by the Wharton School, in collaboration with Accenture, this podcast combines cutting-edge research with real world case studies to uncover how top compan... more

PublishesTwice monthlyEpisodes19Foundeda year ago
Number of ListenersCategory
Technology

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Artwork for Where AI Works: Conversations at the Intersection of AI and Industry

Latest Episodes

It’s one of the world’s most iconic consumer goods companies, founded when America was still in the midst of the Industrial Revolution. Now, more than a century later, it’s on the frontlines of another massive transformation in the way we work thanks... more

It’s an industry facing a wide variety of challenges; soaring costs, timely care, and employee burnout. But there’s growing evidence that AI can help make the healthcare sector safer, faster, and more human, all at once.

On this premiere episode of ... more

This week, we’re doing something different. Instead of our usual episodes, we’re sharing a special conversation featuring “Where AI Works” season 3 host Peter Cappelli on the podcast “Using AI at Work.” It’s a timely, unfiltered look at how companies... more

AI isn’t just a technology story — it’s an organizational one. From talent and transformation to data and decision-making, this season of Where AI Works uncovers how top executives are building the structures and the mindsets that make AI work at sca... more

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Recent Guests

Alfredo Colas
Chief Data and AI Officer at Procter & Gamble
Procter & Gamble
Episode: From Strategy to Shelf: AI in the Consumer Goods Sector
Lara Liss
Chief Privacy and Data Trust Officer at GE HealthCare
GE HealthCare
Episode: AI in Healthcare: Balancing Innovation and Trust
Karalee Close
Global Lead for Talent and Organization at Accenture
Accenture
Episode: Host's Cut: Reflections on Season Three
Vivian Sun
Senior Director of Data and AI, Enterprise Architecture and IT Transformation at Jabil Incorporated
Jabil Incorporated
Episode: Host's Cut: Reflections on Season Three
Greg Ulrich
Chief AI and Data Officer at Mastercard
Mastercard
Episode: Host's Cut: Reflections on Season Three
Sohaib Perwaiz
Lead for the group Business Engagement Operation of Borealis, part of Royal Bank of Canada.
Royal Bank of Canada
Episode: From Call Volume to Client Value: AI in the Banking Sector
Tereza Nemesssanyi
Microsoft executive
Microsoft
Episode: Host's Cut: Reflections on Season Two
Ajay Anand
Executive from Johnson & Johnson
Johnson & Johnson
Episode: Host's Cut: Reflections on Season Two
Tereza Nemesanyi
Worldwide Director of Private Equity and Venture Capital Partnerships at Microsoft
Microsoft
Episode: From Pain Points to Productivity: Finding AI’s Real Value

Hosts

Peter Cappelli
Professor of Management at the Wharton School and Director of the Center for Human Resources.
Serguei Netessine
Professor of Operations, Information and Decisions at the Wharton School, and Senior Vice Dean for Innovation and Global Initiatives.
Kartik Hosanagar
Host of Where AI Works and Expert on AI business integration from Wharton School.

Reviews

5.0 out of 5 stars from 13 ratings
  • This Show Means Business

    Each episode delves into a singular aspect of the intersection between AI and business worlds with a range of hosts and guests representing diverse business interests — so it never gets boring. It’s always informative and succinct, especially with key takeaways at the end of each episode. Also, the sound design is top-notch, which makes a big difference to a listener like me.

    Apple Podcasts
    5
    Behavior Control Technician
    United States4 months ago
  • Great Series

    I’ve listened to the first four episodes and I’m hooked. Fast-paced conversations with great summaries by the host. Tune in and you’ll really learn something about where we’re headed with AI.

    UPDATE: This series continues to be excellent — the Wharton faculty are great, and so are the top-notch guests. I love the summaries for each series. Bravo.

    Apple Podcasts
    5
    Superpuppy7
    United States5 months ago
  • Smart, fast, and practical!

    Great listening! This is pretty good bc it cuts through the hype with real examples and sharp examples. I recommend this listen anyone in marketing or tech.

    Apple Podcasts
    5
    MarTechMan
    United States7 months ago
  • The AI Podcast Business Leaders Should Hear

    Where AI Works is such a great listen—smart, engaging, and packed with real-world examples of how AI is actually being used in business today. The conversations between Wharton faculty and industry leaders feel natural and informative, with just the right mix of big-picture thinking and practical takeaways. Whether you're deep in the AI space or a business leader simply trying to understand where it fits into your strategy, this podcast is definitely worth your time.

    Apple Podcasts
    5
    lyric215
    United States8 months ago
  • Great Series

    I’ve listened to the first four episodes and I’m hooked. Fast-paced conversations with great summaries by the host. Tune in and you’ll really learn something about where we’re headed with AI.

    Apple Podcasts
    5
    Superpuppy7
    United States8 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Informative and succinct episodes that focus on practical strategies for implementing AI in organizations.
Listeners appreciate the combination of research and real-world examples, which make the content relatable and actionable.
The hosts effectively summarize key takeaways, enhancing the overall value of each episode.
The sound design and production quality enhance the listening experience, making complex subjects accessible.
Engaging conversations between industry leaders and academia that provide valuable insights on AI applications in business.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#91
United Arab Emirates/Technology
Apple Podcasts
#152
Poland/Technology
Apple Podcasts
#242
Switzerland/Technology

Talking Points

Recent interactions between the hosts and their guests.

From Strategy to Shelf: AI in the Consumer Goods Sector
Q: How has AI changed the nature of work so far?
Work has changed dramatically even before Gen.AI, and now it fuels a catalyst for faster transformations in business.
From Strategy to Shelf: AI in the Consumer Goods Sector
Q: How is your innovation and ideation process now supported by AI?
We leverage AI to do ideation better rather than reinventing the process, enhancing it with AI's capabilities.
From Strategy to Shelf: AI in the Consumer Goods Sector
Q: How did you transition from your prior roles in marketing and operations to your current position as chief data and AI officer?
I have always been part of the data community, combining data with business applications throughout my career.
AI in Healthcare: Balancing Innovation and Trust
Q: Can you give us a brief overview of your business and how it touches millions of patients every day?
Lara explains GE HealthCare's mission to improve hospital efficiency and patient outcomes through innovative technology and AI.
AI in Healthcare: Balancing Innovation and Trust
Q: Lara, before we get into the AI discussion, please tell us about the journey you took to get to where you are.
Lara shares her background as an attorney and her career trajectory in privacy and healthcare, noting the timing and opportunities that shaped her path.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Exploring the intersection of artificial intelligence and business, conversations focus on how AI can transform organizations through practical applications and strategic insights. Key themes include AI integration in various industries such as banking, healthcare, and manufacturing, emphasizing the importance of change management, improving customer experiences, and enhancing productivity. Each episode features discussions with industry leaders and experts, offering real-world case studies that highlight the successes and challenges businesses face in adopting AI technologies. This approach aims to provide listeners not only with theoretical knowledge but also actionable strategies for leveraging AI in their own organizations.

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Which podcasts are similar to this podcast?

These podcasts share a similar audience with this podcast:

1. HBR IdeaCast
2. Marketplace
3. The AI Daily Brief: Artificial Intelligence News and Analysis
4. Hard Fork
5. Hidden Brain

How many episodes of this podcast are there?

this podcast launched a year ago and published 19 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. Alfredo Colas
2. Lara Liss
3. Karalee Close
4. Vivian Sun
5. Greg Ulrich
6. Sohaib Perwaiz
7. Tereza Nemesssanyi
8. Ajay Anand

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