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Artwork for Tyler Tech Podcast from Tyler Technologies

Tyler Tech Podcast from Tyler Technologies

Tyler Technologies
Artificial Intelligence
Tyler Technologies
Public Sector
Cybersecurity
Digital Transformation
Cloud Computing
Service Delivery
Cloud Adoption
Data Governance
Government Operations
Digital Accessibility
K-12 Transportation
Government Agencies
Public Sector Services
Public Safety
Workforce Dynamics
Emergency Services
World Usability Day
User-Centered Design
Resident Engagement

Insightful and entertaining, the Tyler Tech Podcast explores the trends, technologies, and people shaping the public sector.

PublishesTwice monthlyEpisodes149Founded6 years ago
Number of ListenersCategories
GovernmentTechnology

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Artwork for Tyler Tech Podcast from Tyler Technologies

Latest Episodes

In this Tyler Tech Podcast episode, recorded live at Tyler Connect 2026 in Las Vegas, Chris Fabian (Tyler Technologies), Nick Mastronardi (Polco), and Liz Stewart (Envisio) explore how local governments are rethinking budgeting in a time of fiscal pr... more

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In this Tyler Tech Podcast episode, John Matelski, CIO at the National Association of Counties (NACo), shares a national perspective on how counties are navigating increasing complexity while becoming more strategic in their approach to technology. R... more

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In this Tyler Tech Podcast episode, Mike Cook, IT director for the city of Redondo Beach, California, shares how his organization is approaching modernization as a foundational shift from aging infrastructure and manual processes to a more stable, au... more

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In this Tyler Tech Podcast episode, Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Heidi DeVore, CAMA specialist from the Kansas Department of Revenue’s Property Valuation Division, discuss how govern... more

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In this Tyler Tech Podcast episode, Judge Vanessa Heinold and Municipal Court Administrator Tiffany Totah of the city of Victoria, Texas, share how their municipal court expanded community access to the courts by rethinking how and where court servic... more

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In this Tyler Tech Podcast episode, Kemarr Brown, deputy city manager for the city of Homestead, Florida, discusses how the city transformed service delivery to better support residents and businesses amid rapid growth. Recorded live at Tyler Connect... more

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In this episode of the Tyler Tech Podcast, Liz Thomas, president of Tyler’s State and Federal Group, and Russell Gainford, chief technology officer, dive into how state agencies are translating the 2026 NACIO State CIO Priorities into action, with a ... more

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In this episode of the Tyler Tech Podcast, Liz Thomas, president of Tyler’s State and Federal Group, and Russell Gainford, chief technology officer, share insights from the 2026 NASCIO State CIO Priorities report and explore the trends shaping techno... more

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Key Facts

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Recent Guests

John Matelski
CIO at NACo (National Association of Counties)
National Association of Counties
Episode: How Counties Are Taking a Strategic Approach to Modernization
Mike Cook
IT Director for the City of Redondo Beach, California
City of Redondo Beach
Episode: Redondo Beach’s Cloud Journey: From Legacy Systems to Automation Readiness
Heidi DeVore
from the Kansas Department of Revenue's Property Evaluation Division
Kansas Department of Revenue
Episode: Breaking Down Silos in Government: Data Integration at Scale
Vanessa Heinold
Judge
City of Victoria, Texas Municipal Court
Episode: Expanding Community Access to the Courts in Victoria, TX
Tiffany Totah
Municipal Court Administrator
City of Victoria, Texas
Episode: Expanding Community Access to the Courts in Victoria, TX
Kemarr Brown
Deputy City Manager for the City of Homestead, Florida
City of Homestead, Florida
Episode: How Homestead, Florida Is Modernizing Civic Services
Hollie Poole
Accounts Payable Specialist with Pickens County, Georgia
Pickens County
Episode: Automation and AI at Work in Pickens County
John Warren
County Clerk for Dallas County, Texas
Dallas County
Episode: A Modern Clerk’s Office: Lessons from Dallas County
Christine Vayda
Business Administrator for the Epping School District
Epping School District
Episode: Building Efficiency in the Epping, NH School District

Host

Josh Henderson
Host of the Tyler Tech Podcast

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Talking Points

Recent interactions between the hosts and their guests.

Redondo Beach’s Cloud Journey: From Legacy Systems to Automation Readiness
Q: Being a medium-sized city with a very small IT department, what were the biggest challenges you faced with your ERP before modernization kicked in?
The city was on an aging Tyler ERP version, with limited staff handling both ERP and other duties, making it hard to keep up with updates and tax changes while maintaining cybersecurity and keeping legacy workflows running; this led to a shaky environment that was primed for a strategic move to cloud modernization.
How Counties Are Taking a Strategic Approach to Modernization
Q: What are the biggest challenges counties are facing right now, and how has that evolved?
The guest highlights converging pressures including workforce shortages, aging staff, cybersecurity concerns, and limited budgets, while noting a shift from reactive problem solving to strategic, coordinated approaches that emphasize collaboration and shared guidance.
Rethinking Public Sector Budgeting With Tyler, Envisio, and Polco
Q: Why has traditional budgeting become such a challenge for governments today and why is now the right time to rethink budgeting?
Traditional budgeting has persisted because it is incremental and easy to do, but it fails to adapt to rapid change. A modern approach requires nimbleness, better data, resident sentiment, and performance measures to prove programs work, leading to a reallocation of resources toward higher-priority, higher-impact initiatives.
GovCloud vs. Standard Cloud: A Practical Guide from Tyler and AWS
Q: How should organizations decide between GovCloud and standard cloud for a given workload?
Assess the required compliance programs first (e.g., HIPAA, IRS 1075, FedRAMP), consider data residency requirements, and choose the region that meets those needs while weighing the trade-offs in workload availability and cost; education and ongoing governance are key.
GovCloud vs. Standard Cloud: A Practical Guide from Tyler and AWS
Q: What is GovCloud and when is it actually necessary?
GovCloud is a government-focused set of regions designed to meet sensitive or controlled information requirements, but security levels are the same as standard cloud; the deciding factor is the specific compliance programs and data residency needs for a given workload.

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Frequently Asked Questions About This Podcast

What is This Podcast about and what kind of topics does it cover?

Across recent episodes, the show highlights how public sector entities modernize services through cloud-based platforms, AI, data governance, and citizen-centric design. Topics prominently feature municipal and county transformations—from open, after-hours dockets and outreach programs to unified enterprise systems for permitting, licensing, and resident engagement. A recurring thread is practical implementation: change management, stakeholder buy-in, measurable outcomes (time savings, reduced paper, improved compliance), and lessons learned from real-world deployments. The format often includes case studies from cities and counties and commentary from Tyler Technologies leaders and practitioners, with emphasis on delivering transparent, ac... more

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this podcast launched 6 years ago and published 149 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on this podcast?

Recent guests on this podcast include:

1. John Matelski
2. Mike Cook
3. Heidi DeVore
4. Vanessa Heinold
5. Tiffany Totah
6. Kemarr Brown
7. Hollie Poole
8. John Warren

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