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Artwork for Top Floor

Top Floor

Susan Barry
Hospitality
Leadership
Hospitality Industry
Hourly Employees
Workforce Management
Employee Retention
Travel
Hunter Hotel Investment Conference
Labor Unions
Motivational Speaking
Generation Z
Iceland
Europe
Embracing Bewilderment
Sustainability
Labor Market
US Air Force
Edible Arrangements
Mcdonald's
Great Clips

Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mav... more

PublishesWeeklyEpisodes212Founded4 years ago
Number of ListenersCategories
BusinessPlaces & TravelMarketingSociety & Culture

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Artwork for Top Floor

Latest Episodes

Debbie Feldman literally grew up in hotels—her father founded Embassy Suites—and she’s since worn almost every hat: GM, asset manager of a 45-hotel portfolio, and co-founder of TCOR Hotel Partners. She’s led high-profile repositionings (hello, Fairmo... more

Mike Messeroff spent three decades in hospitality and was JetBlue’s first intern before swapping corporate partnerships for a life of travel and a career behind the bar. A low point in paradise led him to mindfulness, daily meditation, and ultimately... more

Josh Kremer is the co-founder of Paradero Hotels, a Baja-born luxury brand blending boutique resorts with destination management to create immersive, off-grid experiences. A classically trained chef who pivoted into real estate private equity, Josh b... more

Happy anniversary, Top Floor! 

Calvin Tilokee is the founder and creative director of RevPAR Media, blending 20+ years of revenue management and marketing with a sharp creative streak. Known for illuminating hospitality brands and roasting industry... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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People also subscribe to these shows.

Pivot
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The DailyThe New York Times

Recent Guests

Mahendra Doshi
Journalist, historian and author, known for his work highlighting the Indian immigrant experience in the U.S.
Episode: 196 | Old Blue Eyes
Guy Bule
Founder of a dog-friendly hotel certification agency and former tech professional
Roch Standard
Episode: 195 | Basket of Puppies
Scott Roby
Hospitality industry veteran and president of Pacifica Hotels
Pacifica Hotels
Episode: 193 | Room for Trouble
Shelley Brown
A hospitality expert known as the Rebel in a Gown who helps companies enhance leadership with authenticity and connection.
Rebel Leadership
Episode: 192 | Fluff and Fold
Sarah Moss
Chief of Staff at Hunter Hotel Advisors
Hunter Hotel Advisors
Episode: 191 | Unzipped and Flipped
Adrian Balcan
Founder of Feed Check, a data-driven platform for analyzing customer reviews in hospitality
Feed Check
Episode: 189 | Sneaky Server Bonus
Renee Rubens
Founder of Symphony of Leaves, specializing in high-quality, ethically sourced teas
Symphony of Leaves
Episode: 188 | Scared in the Dark
Lan Elliott
Hotel investor and advocate for women in hospitality leadership
Acacia Holdings
Episode: 184 | Hotel Room Saddle
Shari Leid
An attorney turned author, life coach and professional speaker with a deep understanding of resilience through her personal journey of adoption and travel.
Episode: 182 | Wrong Kind of Rally

Host

Susan Barry
Host and elevator operator, known for engaging conversations with industry leaders and humorously addressing various aspects of hospitality.

Reviews

4.6 out of 5 stars from 61 ratings
  • Top Floor is TOP CLASS 🔥

    Insightful, professional, spontaneous, and funny. What more could you ask for?!

    Apple Podcasts
    5
    Mike Messeroff
    United States9 days ago
  • Hail to Susan!

    Hilarious. Educational. Intriguing. Best guests. Top notch. Not a pay to play!

    Apple Podcasts
    5
    cogwheelmarketing
    United States2 months ago
  • Amazing host

    Susan is phenomenal. I really enjoyed her podcast. Highly recommend.

    Apple Podcasts
    5
    TommySC1801
    United States7 months ago
  • Keep them coming!

    Awesome episodes. The one with Florence Li is great!

    Apple Podcasts
    5
    Alvaro Cana
    United Statesa year ago
  • Fabulous

    Susan Barry has created a wildly entertaining, extremely informative, and engaging conversation about the hospitality industry, while offering up an opportunity for searching out answers for the industry’s most challenging issues. Her ability to engage her guests and embark on the stories of those who make up our industry. I listen to at least 2 a day and look forward to the next.

    Apple Podcasts
    5
    Toddzilla611
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many express a strong connection with the host's engaging and relatable style, creating an enjoyable listening experience.
Listeners appreciate the blend of entertainment and valuable insights, noting the unique format that brings humor into serious discussions.
Reviewers highlight the fascinating stories of hospitality industry professionals, making the episodes both entertaining and informative.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

199 | Scorpion Snack
Q: Can you talk about some of the types of problems that get brought to Cayuga Consultants?
Consultants address a wide range of issues including revenue problems, cost controls, market feasibility studies, human resources, and sometimes litigation support.
199 | Scorpion Snack
Q: What's your advice for Lino?
Pursue the discipline you're best suited for without necessarily needing to try both.
194 | American in Saudi
Q: What advice would you give to a first time restaurant owner starting out today?
Move with patience, seek expert advisement, and prepare thoroughly by surrounding yourself with specialists in the restaurant industry.
194 | American in Saudi
Q: What has been the most surprising lesson that you've learned over your decades in the business?
Too many owner operators think they are their own customer, forgetting that true customers may not share their preferences.
194 | American in Saudi
Q: What are the one or two most important things to focus on as I start to get them trained?
Show interest in new staff and support them, providing comfort and engagement to help them develop the skills they need.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Top Floor

What is Top Floor about and what kind of topics does it cover?

Focusing on the multifaceted nature of hospitality and marketing, the content features engaging interviews with a variety of guests including industry veterans, technology experts, and innovators in hospitality. Each episode weaves together actionable insights and personal anecdotes, aiming to equip listeners with practical tools to thrive in the hospitality landscape. Unique storytelling elements like the Emergency Call Button and Loading Dock anecdotes provide a blend of education and entertainment, while emphasizing that every interaction in the hotel business can be seen as a marketing opportunity, presenting a distinctly engaging approach to the field of hospitality.

Where can I find podcast stats for Top Floor?

Rephonic provides a wide range of podcast stats for Top Floor. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Top Floor and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Top Floor get?

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What are the audience demographics for Top Floor?

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How many subscribers and views does Top Floor have?

To see how many followers or subscribers Top Floor has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Top Floor?

These podcasts share a similar audience with Top Floor:

1. Pivot
2. The Ezra Klein Show
3. The Daily
4. Deep Questions with Cal Newport

How many episodes of Top Floor are there?

Top Floor launched 4 years ago and published 212 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Top Floor?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Top Floor?

Rephonic pulls ratings and reviews for Top Floor from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Top Floor?

Recent guests on Top Floor include:

1. Mahendra Doshi
2. Guy Bule
3. Scott Roby
4. Shelley Brown
5. Sarah Moss
6. Adrian Balcan
7. Renee Rubens
8. Lan Elliott

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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