Rephonic
Artwork for Top Floor

Top Floor

Susan Barry
Hospitality
Leadership
Hospitality Industry
Workforce Management
Hourly Employees
Employee Retention
Travel
Hunter Hotel Investment Conference
Labor Unions
Motivational Speaking
Generation Z
Embracing Bewilderment
Europe
Iceland
Sustainability
Labor Market
Edible Arrangements
US Air Force
Great Clips
Mcdonald's

Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mav... more

PublishesWeeklyEpisodes212Founded4 years ago
Number of ListenersCategories
Places & TravelSociety & CultureBusinessMarketing

Listen to this Podcast

Artwork for Top Floor

Latest Episodes

Christin Marvin is a hospitality lifer who's opened 13 restaurants, run high-performing teams from the Broadmoor to booming Denver concepts, and survived both burnout and a failed ownership venture. Today she's an author and host of the Restaurant Le... more

Brady Lowe is a connector, educator, and experience-maker who founded Taste Network and the nonprofit Piggy Bank, spending more than two decades building unforgettable collaborations between chefs, farmers, hotels, and brands. Through his Next 10 coa... more

Michael Broadhurst is the Chief Operating Officer at StepStone Hospitality, a lifelong hotelier who sprinted from dish pit to nightclub manager to senior posts with Marriott, Starwood, Crestline, and Crescent. He opened the Westin Reston, later led t... more

In this special episode of Top Floor, Susan talks with three founders whose products made this year's Hospitality Holiday Gift Guide. Michael Albert from Hotel Humor, Megan Grant Pederson from Cherish Tours, and Jim Higley from Puffer Hug each share ... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

Similar Podcasts

People also subscribe to these shows.

The Daily
The DailyThe New York Times

Recent Guests

Christin Marvin
A hospitality lifer, author, and leadership coach who has opened numerous restaurants and helps independent restaurant owners build effective teams and systems.
Restaurant Leadership Podcast
Episode: 222 | Baa Baa Bourdain
Brady Lowe
Connector, educator, and experience maker; founder of Taste Network
Taste Network
Episode: 221 | Unsubtle Resignation
Casey Scott
Hospitality professional and community pub owner
Episode: 221 | Unsubtle Resignation
Michael Albert
Creator of Hotel Humor, providing hospitality-themed merchandise
Hotel Humor
Episode: 219 | Holiday Gift Guide
Megan Grant Pederson
Founder of Cherish Tours, specializing in women-only travel adventures
Cherish Tours
Episode: 219 | Holiday Gift Guide
Jim Higley
Co-founder of Puffer Hug, a company creating cozy scarves and travel accessories
Puffer Hug
Episode: 219 | Holiday Gift Guide
Lisa Holladay
First Chief Experience Officer at Tiger 21, previously Global Brand Leader for Ritz-Carlton
Tiger 21
Episode: 217 | Swimming Pool Disaster
Jake Zwaagstra
Development leader with experience in general contractor project management and hospitality projects.
TriCelta Development
Episode: 216 | Job Site Sabotage
Bill Fanning
Long time Austin based software leader with experience in marketing and enterprise sales.
Stayntouch
Episode: 213 | Party Ambulance

Host

Susan Barry
Host and elevator operator with a strong focus on elevating hospitality through engaging stories and actionable advice.

Reviews

4.7 out of 5 stars from 64 ratings
  • Top Floor is TOP CLASS 🔥

    Insightful, professional, spontaneous, and funny. What more could you ask for?!

    Apple Podcasts
    5
    Mike Messeroff
    United States3 months ago
  • Hail to Susan!

    Hilarious. Educational. Intriguing. Best guests. Top notch. Not a pay to play!

    Apple Podcasts
    5
    cogwheelmarketing
    United States4 months ago
  • Amazing host

    Susan is phenomenal. I really enjoyed her podcast. Highly recommend.

    Apple Podcasts
    5
    TommySC1801
    United States10 months ago
  • Keep them coming!

    Awesome episodes. The one with Florence Li is great!

    Apple Podcasts
    5
    Alvaro Cana
    United Statesa year ago
  • Fabulous

    Susan Barry has created a wildly entertaining, extremely informative, and engaging conversation about the hospitality industry, while offering up an opportunity for searching out answers for the industry’s most challenging issues. Her ability to engage her guests and embark on the stories of those who make up our industry. I listen to at least 2 a day and look forward to the next.

    Apple Podcasts
    5
    Toddzilla611
    United States3 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Interactions with guests are praised for being engaging and entertaining while also educational.
Listeners highlight the unique stories that add a personal touch and connect deeply with the hospitality experience.
Listeners appreciate the podcast's blend of humor and insights into the hospitality industry.
Many find the actionable tips provided in the discussions to be very valuable for their own professional development.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#36
Chile/Business/Marketing

Talking Points

Recent interactions between the hosts and their guests.

221 | Unsubtle Resignation
Q: What do you think a great pre-visit engagement sequence looks like for a restaurant, for a hotel?
A good sequence includes initiating conversations on social media, responding to inquiries, and maintaining open communication to enhance the guest experience even before they arrive.
221 | Unsubtle Resignation
Q: What would you recommend we need to do or what can we do to get better information in front of those sports enthusiasts so they understand that we are here for them as a community?
Brady suggests using Facebook groups to engage with local sports fans, encouraging personal interactions and relationship-building before prompting them to visit the pub.
218 | Fryer Oil Boardwalk
Q: What prediction do you have about the future of hospitality leadership?
Scott predicts that there will be a need to reteach connection and conversation skills due to generational shifts and technological advancements.
218 | Fryer Oil Boardwalk
Q: How do you lead high achievers without smothering them?
It's about creating an environment where they feel autonomy, competence, and relatedness, as these elements drive self-motivation and determination.
218 | Fryer Oil Boardwalk
Q: What is the worst piece of advice you ever got at work?
Taylor Scott recalls being told that you don't really have to connect with everyone in correspondence, which he found to be against every hospitality value he'd learned.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Top Floor

What is Top Floor about and what kind of topics does it cover?

Focusing on the hospitality industry, this podcast features engaging conversations with experts and innovators who share genuine stories and valuable insights. Each episode is infused with a blend of actionable marketing tips, tales from behind the scenes, and discussions that highlight how everything relates to marketing within hotels and restaurants. Not only are the guests equipped with industry expertise, but their stories also reflect the humor and unpredictability of working in hospitality, providing listeners with a mix of entertainment and practical knowledge. Unique segments, such as responding to listener queries and sharing unusual anecdotes, further enhance its charm, making it particularly appealing to professionals in the hosp... more

Where can I find podcast stats for Top Floor?

Rephonic provides a wide range of podcast stats for Top Floor. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Top Floor and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Top Floor get?

Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Top Floor, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.

What are the audience demographics for Top Floor?

Rephonic provides comprehensive predictive audience data for Top Floor, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.

How many subscribers and views does Top Floor have?

To see how many followers or subscribers Top Floor has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Top Floor?

These podcasts share a similar audience with Top Floor:

1. The Daily

How many episodes of Top Floor are there?

Top Floor launched 4 years ago and published 212 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Top Floor?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Top Floor?

Rephonic pulls ratings and reviews for Top Floor from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.

How do I access podcast episode transcripts for Top Floor?

Rephonic provides full transcripts for episodes of Top Floor. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on Top Floor?

Recent guests on Top Floor include:

1. Christin Marvin
2. Brady Lowe
3. Casey Scott
4. Michael Albert
5. Megan Grant Pederson
6. Jim Higley
7. Lisa Holladay
8. Jake Zwaagstra

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

Find and pitch the right podcasts

We help savvy brands, marketers and PR professionals to find the right podcasts for any topic or niche. Get the data and contacts you need to pitch podcasts at scale and turn listeners into customers.
Try it free for 7 days