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Artwork for Top Floor

Top Floor

Susan Barry
Hospitality
Leadership
Hospitality Industry
Workforce Management
Hourly Employees
Employee Retention
Travel
Hunter Hotel Investment Conference
Labor Unions
Motivational Speaking
Generation Z
Embracing Bewilderment
Europe
Iceland
Sustainability
Labor Market
Edible Arrangements
Salesforce
Great Clips
Mcdonald's

Top Floor is a weekly podcast with tangible tips and excellent stories from the experts and characters who elevate hospitality. Host and elevator operator Susan Barry explores the idea that everything is marketing in the hotel business. Our interviews with creators, thought leaders and hospitality groundbreakers are designed to provide practical tactics that hoteliers, restaurateurs and travel mav... more

PublishesWeeklyEpisodes212Founded4 years ago
Number of ListenersCategories
MarketingPlaces & TravelBusinessSociety & Culture

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Artwork for Top Floor

Latest Episodes

Jake Zwaagstra is the CEO of TriCelta Development and a veteran builder of complex hospitality projects from the Las Vegas Strip to tribal mega-developments. He's worked both GC-side and owner-side, translating vision into budgets, drawings into buil... more

Ashley Ching is the founder and CEO of InHaven, a company standardizing vacation rentals with hotel-grade essentials and service. After 13 years at Tiffany & Co., she saw how consistent standards create unforgettable experiences and brought that rigo... more

Al Lagunas is the co-founder of Levee, an AI-driven vision-and-voice platform that converts room inspections into verified data and automated workflows. A first-generation Mexican American from Chicago, Al's people-first lens was shaped by his mom's ... more

Bill Fanning is an Austin-based software leader turned hospitality-tech exec who's led revenue and sales across VC-backed, public, and PE-owned companies. After falling for the community-building power of restaurants and hotels, he brought his scale-... more

Key Facts

Accepts Guests
Contact Information
Podcast Host
Number of Listeners
Find out how many people listen to this podcast per episode and each month.

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People also subscribe to these shows.

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Recent Guests

Bill Fanning
Long time Austin based software leader with experience in marketing and enterprise sales.
Stayntouch
Episode: 213 | Party Ambulance
Debbie Feldman
Veteran hotelier, co-founder of TCOR Hotel Partners with extensive background in hotel management and asset management.
TCOR Hotel Partners
Episode: 212 | Hotel Meth Takedown
Josh Kremer
Co-founder of Paradero Hotels, luxury hospitality brand focused on immersive experiences
Paradero Hotels
Episode: 210 | Six Months at the Waldorf
Calvin Tilokee
Founder and creative director of RevPAR Media
RevPAR Media
Episode: 209 | 4th Anniversary!
Laura Hawkins
Founder of Gamemasters Escape Solutions and expert in immersive entertainment
Gamemasters Escape Solutions
Episode: 208 | $900 Uber Escape
Agnelo Fernandes
Chief Executive Officer of Cote Hospitality
Cote Hospitality
Episode: 207 | Mindset Drives Everything
Steven Moore
CEO of Actable with a background in hospitality-focused operations and finance.
Actable
Episode: 206 | Cater Waiter Diss
Sundip Patel
Founder and CEO of AVANA Companies, a financial services firm specializing in hotel lending and clean energy project financing.
AVANA Companies
Episode: 204 | Failure Into Fuel
Shanté Micah
Founder of Good News PR consultancy with a background in sports broadcasting and public relations.
Good News
Episode: 203 | Director in Sheep's Clothing

Host

Susan Barry
Host and elevator operator, known for engaging conversations with industry leaders and humorously addressing various aspects of hospitality.

Reviews

4.7 out of 5 stars from 63 ratings
  • Top Floor is TOP CLASS 🔥

    Insightful, professional, spontaneous, and funny. What more could you ask for?!

    Apple Podcasts
    5
    Mike Messeroff
    United Statesa month ago
  • Hail to Susan!

    Hilarious. Educational. Intriguing. Best guests. Top notch. Not a pay to play!

    Apple Podcasts
    5
    cogwheelmarketing
    United States3 months ago
  • Amazing host

    Susan is phenomenal. I really enjoyed her podcast. Highly recommend.

    Apple Podcasts
    5
    TommySC1801
    United States8 months ago
  • Keep them coming!

    Awesome episodes. The one with Florence Li is great!

    Apple Podcasts
    5
    Alvaro Cana
    United Statesa year ago
  • Fabulous

    Susan Barry has created a wildly entertaining, extremely informative, and engaging conversation about the hospitality industry, while offering up an opportunity for searching out answers for the industry’s most challenging issues. Her ability to engage her guests and embark on the stories of those who make up our industry. I listen to at least 2 a day and look forward to the next.

    Apple Podcasts
    5
    Toddzilla611
    United States2 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Many express a strong connection with the host's engaging and relatable style, creating an enjoyable listening experience.
Listeners appreciate the blend of entertainment and valuable insights, noting the unique format that brings humor into serious discussions.
Reviewers highlight the fascinating stories of hospitality industry professionals, making the episodes both entertaining and informative.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#65
Chile/Business/Marketing
Apple Podcasts
#215
Mexico/Business/Marketing

Talking Points

Recent interactions between the hosts and their guests.

214 | High-Altitude Hunger
Q: What is a prediction you have about the future of back-of-house automation and AI in hotels?
The future workforce will not only consist of people but also AI agents that can assist with tasks, leading to a more efficient operational model.
214 | High-Altitude Hunger
Q: What do you think, what language, what incentives actually work on day one when you're implementing something new like your product?
Focusing on one key metric and having that be your North Star, while also incentivizing the staff can encourage adoption of new products.
213 | Party Ambulance
Q: What are some small, inexpensive touches that make a hotel stay stand out?
A handwritten note welcoming guests by name can make a significant impact.
207 | Mindset Drives Everything
Q: What advice would you give someone who is trying to shift from a corporate hospitality role into something that's a little more entrepreneurial?
Focus on your mindset, know your purpose, pay attention to listening, and understand that you may fail more than succeed.
207 | Mindset Drives Everything
Q: What is a basic definition or description of culture when it comes to work?
Culture in the workplace is about enriching lives, understanding associates, and creating an environment where people feel seen and valued.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Top Floor

What is Top Floor about and what kind of topics does it cover?

Focusing on the multifaceted nature of hospitality and marketing, the content features engaging interviews with a variety of guests including industry veterans, technology experts, and innovators in hospitality. Each episode weaves together actionable insights and personal anecdotes, aiming to equip listeners with practical tools to thrive in the hospitality landscape. Unique storytelling elements like the Emergency Call Button and Loading Dock anecdotes provide a blend of education and entertainment, while emphasizing that every interaction in the hotel business can be seen as a marketing opportunity, presenting a distinctly engaging approach to the field of hospitality.

Where can I find podcast stats for Top Floor?

Rephonic provides a wide range of podcast stats for Top Floor. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Top Floor and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.

How many listeners does Top Floor get?

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What are the audience demographics for Top Floor?

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How many subscribers and views does Top Floor have?

To see how many followers or subscribers Top Floor has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to Top Floor?

These podcasts share a similar audience with Top Floor:

1. Ruthless Podcast
2. PBD Podcast
3. The Megyn Kelly Show
4. Hospitality Daily Podcast
5. All-In with Chamath, Jason, Sacks & Friedberg

How many episodes of Top Floor are there?

Top Floor launched 4 years ago and published 212 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Top Floor?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for Top Floor?

Rephonic pulls ratings and reviews for Top Floor from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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What guests have appeared on Top Floor?

Recent guests on Top Floor include:

1. Bill Fanning
2. Debbie Feldman
3. Josh Kremer
4. Calvin Tilokee
5. Laura Hawkins
6. Agnelo Fernandes
7. Steven Moore
8. Sundip Patel

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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