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To Care is Human

The Beryl Institute
Patient Experience
Community Health
Denver Health
Human Experience In Healthcare
Vital Biz Consulting
Essential Hospitals
Patient Experience Journal
Healthcare Culture
My Lifeline Cancer Foundation
Transportation Partnerships
Diversity, Equity, and Inclusion
Healthcare Quality Initiatives
Leadership In Healthcare
BJC Healthcare
Volunteer Engagement
CARES Model
Cancer Support Community
Healthcare Communication
Psychological First Aid
Health Education

Stay connected to the changing landscape of Patient Experience through the To Care is Human Podcast Series. The Beryl Institute is committed to elevating the human experience in healthcare by providing a platform for all voices in patient experience to be heard. Join us twice a month as the Institute shares conversations with those leading, delivering, and receiving care. Hosted by Jason Wolf, PH.... more

PublishesTwice monthlyEpisodes113Founded7 years ago
Number of ListenersCategories
MedicineHealth & Fitness

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Artwork for To Care is Human

Latest Episodes

In this episode of To Care Is Human, host Jason Wolf sits down with Anne Marie Hadley, Chief Experience Officer for New South Wales Health, to explore what it means to lead with courage, compassion, and authenticity. From her personal journey shaped ... more

In this episode, we sit down with Dr. Swati Mehta of Vituity and Dr. Terrance McGovern and the Director of Nursing, Robyn Dodds, from Marian Regional to talk about how they're helping teams reconnect with the human side of emergency care. They share ... more

In this PX Marketplace edition of To Care is Human, Stacy Palmer speaks with Kristen Valdes, CEO of b.well, about her personal journey as a mother advocating for her daughter and how it inspired a mission to simplify healthcare. Kristen shares insigh... more

Jason Wolf sits down with Tyler Gegen to discuss his intentional path into patient experience leadership. Tyler shares how curiosity, relationships, and a focus on humanity continue to shape his work and the future of healthcare.

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Recent Guests

Anne Marie Hadley
Inaugural Chief Experience Officer at New South Wales Health and recipient of the Wendy Leibov Championing Excellence Award.
New South Wales Health
Episode: Leading with Kindness: A Conversation on Courage and Human Connection
Swati Mehta
Creator of FAST and National Director for Patient Experience at Vituity
Vituity
Episode: FAST Connections: Transforming Patient Experience in the ED
Terrance McGovern
Medical Director of Emergency Medicine at Marian Regional Medical Center
Dignity Health's Marian Regional Medical Center
Episode: FAST Connections: Transforming Patient Experience in the ED
Robyn Dodds
Director of Nursing in the Emergency Department at Marian Regional Medical Center
Dignity Health's Marian Regional Medical Center
Episode: FAST Connections: Transforming Patient Experience in the ED
Kristen Valdes
CEO of Be Well
Be Well
Episode: Making Healthcare Simple: Data, Access, and the Power of Patient Stories with Kristen Valdes
Tyler Gegen
Healthcare experience leader with a background in education and a focus on improving patient experiences across various healthcare settings.
UnityPoint Health
Episode: Shaping the Future of Human Experience with Tyler Gegen
Liddy Deacon
Senior Director, Experience of Care at Sutter Health
Sutter Health
Episode: The Impact of the ED Service Ambassador Program
Edison Bond
Chief Patient Experience Officer, advocate for improving human experience in healthcare.
Episode: Leading with Love: Edison Bond on Advocacy, Resilience, and the Future of Human Experience in Healthcare
Susan Osborne
A nurse with extensive experience in patient communication and interactions.
Hamilton Healthcare System
Episode: Words Matter: Transforming Care Through Better Communication

Hosts

Jason Wolf
President and CEO of The Beryl Institute, focused on elevating the human experience in healthcare.
Stacy Palmer
Senior Vice President and COO with The Beryl Institute, concentrating on patient experience and operational leadership.
Terri Ipsen
Director of Content at The Beryl Institute, focused on content strategy and enhancing the patient experience narrative.

Reviews

5.0 out of 5 stars from 25 ratings
  • Great sound, great content

    I love the sound quality on this series and the storytelling. Fascinating discussions!

    Apple Podcasts
    5
    TomK51
    United States6 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

Listeners appreciate the high-quality audio and insightful discussions, noting the impact of the topics covered.
The storytelling elements resonate well with the audience, highlighting the importance of personal experiences in healthcare.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

Leading with Kindness: A Conversation on Courage and Human Connection
Q: What is the future of experience efforts?
The future must focus on co-creation with patients and families, fostering dignity and kindness throughout care delivery.
Leading with Kindness: A Conversation on Courage and Human Connection
Q: Why do you see focus on human experience as important?
It's personal, and it gives a greater sense of empathy for people and enhances both staff and patient experiences.
The Impact of the ED Service Ambassador Program
Q: What suggestions would you give to someone wanting to mimic this at their own health system?
Build strong relationships with ER leaders and executives and use data to support the need for the program.
The Impact of the ED Service Ambassador Program
Q: What does it look like as far as the way that they support staff and how they support the patients?
It focuses on improving patient comfort and communication while also acting as support for the staff and sharing insights with leaders.
The Impact of the ED Service Ambassador Program
Q: How did the program get started and how long has it been running?
The program started in April or May as a pilot at two sites and is being expanded to more hospitals.

Audience Metrics

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Listeners per Episode
Gender Skew
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Professions
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Household Income
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Frequently Asked Questions About To Care is Human

What is To Care is Human about and what kind of topics does it cover?

This series explores the evolving landscape of patient experience within the healthcare sector through insightful conversations with leaders, practitioners, and advocates. Topics often center on the importance of empathy, communication, and teamwork in healthcare, focusing on innovative practices that enhance care delivery and advocacy. Notable themes include the significance of effective patient-provider interactions, the role of community engagement, and personal experiences that drive advocacy in healthcare settings. The unique approach of highlighting both patient and provider perspectives sets this series apart, making it a valuable resource for those interested in improving the human experience in healthcare.

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Which podcasts are similar to To Care is Human?

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1. Nutrition Diva
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3. The Mel Robbins Podcast
4. Happier with Gretchen Rubin
5. How to Be a Better Human

How many episodes of To Care is Human are there?

To Care is Human launched 7 years ago and published 113 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on To Care is Human?

Recent guests on To Care is Human include:

1. Anne Marie Hadley
2. Swati Mehta
3. Terrance McGovern
4. Robyn Dodds
5. Kristen Valdes
6. Tyler Gegen
7. Liddy Deacon
8. Edison Bond

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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