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Retail Unwrapped - from The Robin Report

The Robin Report
Retail Industry
AI In Retail
Training Programs
Customer Experience
Retail
Technology In Retail
Supply Chain
Succession Planning
CEO Turnover
Ulta Beauty
Employee Experience
Lenovo
The Joy Project
Spatial Intelligence
Leadership
The Robin Report
Supreme
Abercrombie & Fitch
Old Navy
Timberland

Welcome to Retail Unwrapped, a podcast from The Robin Report. Join Shelley E. Kohan as she shares insights and unpacks issues at the core of retail and consumer products. The conversations are lively and the opinions are honest. New episodes every Friday.

PublishesWeeklyEpisodes287Founded5 years ago
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BusinessNewsManagementNews Commentary

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Artwork for Retail Unwrapped

Latest Episodes

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

The fastest-growing consumer behavior shift isn't driven by a trend, a digital platform, or a fickle generation: it’s a weight loss drug. GLP-1 adoption... more

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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

The Attention Economy is not a mandate for viral moments and six-second social clips. Long-form storytelling captures more attention, engagement and pot... more

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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Many technology companies are built by people who create a solution for a nonexistent problem. SCAYLE was built by people who studied a problem and then... more

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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Although Agentic AI and LLMs may cause high anxiety for retailers that sees bots as competitors, the truth is that we are experiencing one of the most e... more

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Recent Guests

Tarek Müller
Founder and CEO of Scayle
Scayle; About You (former parent company)
Episode: EP 285: Tarek Müller Builds a Global Retail Tech Solution
Jackie Swanson
Managing Partner at Gartner Consulting
Gartner Consulting
Episode: EP 284: How to Master Agentic AI, Not Fear It
Stephanie Berman
Vice President of Retail for The Hershey Company
The Hershey Company
Episode: EP 283: Hershey Perfects Experiential Retail
Tim Baxter
Founder of The Baxter Collective
The Baxter Collective
Episode: EP 282: Tim Baxter Has a Bold Vision for Retail
Romain Fouache
CEO of Akeneo (product data/merchandising expert)
Akeneo
Episode: EP 281: A Data Expert Uncovers the Power of Re-Commerce
Dan Altman
Chief Economist by Trade; author of High Yield Economics newsletter
High Yield Economics
Episode: EP 280: A Leading Economist Weighs In on the SCOTUS Tariff Reversal
Rachel Williamson
CEO and founder of Running Great Stores
Running Great Stores
Episode: EP 279: How Not to Run a Retail Business
Katie Thomas
Guest from Kearney Consumer Institute
Kearney
Episode: EP 278: Gaming the K-Shaped Economy
Jason Brenner
Senior Vice President of Digital Portfolio
FedEx
Episode: EP 276: How AI Propels FedEx Customer UX

Host

Shelley Kohan
Host of Retail Unwrapped

Reviews

4.6 out of 5 stars from 16 ratings
  • So informative

    I love this podcast! I just graduated from FIT and this podcast is really helping to further my knowledge for my career. I would love if certain terms could be defined more often for those of us who don’t know. Especially niche acronyms. Thanks!

    Apple Podcasts
    5
    NUMBER1}%]€
    United States8 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

So informative and practical for aspiring retail pros.
Moderated discussions could use clearer glossary of terms occasionally.
Great guest diversity with actionable takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

EP 277: Why Materials Should Lead Design
Q: What would be the big advisory for retailers and brands going into 26 and 27?
Identify where overdevelopment is happening, separate material decisions from product development, and ensure visibility into material choices and their journey to align with product development, which shortens timelines and protects margins.
EP 282: Tim Baxter Has a Bold Vision for Retail
Q: What underpins your big bet on physical retail in this digital age?
The core belief is that physical retail, when thoughtfully executed, delivers an experience and a level of customer connection that digital alone cannot, and it remains a scalable, profitable channel when the store is well thought out and locally integrated.
EP 282: Tim Baxter Has a Bold Vision for Retail
Q: What is The Baxter Collective and how would you describe it to someone new?
It is a curated, community-based retail platform designed to fill the space between large endless-aisle retailers and tiny boutiques, offering a broad but highly curated assortment in a neighborhood context with exceptional service and a calm environment.
EP 272: Here’s What Happens When Your Customers Design Your Clothes
Q: Why is wholesale expansion important and how did it perform?
Wholesale was launched in 2024 to reach customers who want to touch and feel products in stores; it quickly sold through many accounts and expanded to 858 doors, driving growth beyond online-only sales.
EP 272: Here’s What Happens When Your Customers Design Your Clothes
Q: What makes the Chevlyn hoodie and PFAS-free approach unique?
The hoodie is designed with careful attention to practical details (no drawstrings, hardhat compatibility, large pocket with a secure phone holder) and uses PFAS-free fabric with water-repellent treatment, aiming for a product that lasts on the job site.

Audience Metrics

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Listeners per Episode
Gender Skew
Location
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Household Income
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Frequently Asked Questions About Retail Unwrapped

What is Retail Unwrapped about and what kind of topics does it cover?

Retail Unwrapped features candid conversations with senior retail executives, brand leaders, and industry experts who explore evolving consumer behavior, technology, and experiential strategies shaping modern commerce. Across episodes, topics span health-focused grocery, sustainable materials, AI and CRM in retail, retail media, store experience, and supply chain innovations, often tying trends to real-world brands and store-level impact. The show tends to spotlight practical takeaways for marketers and sponsors, including how to reach shoppers through store formats, digital integrations, and creator/influencer dynamics, with a recurring emphasis on sustainability, personalization, and data-driven decision making. A standout quality is the ... more

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Which podcasts are similar to Retail Unwrapped?

These podcasts share a similar audience with Retail Unwrapped:

1. The Ezra Klein Show
2. Pivot
3. The Debrief
4. The Glossy Podcast
5. Conan O’Brien Needs A Friend

How many episodes of Retail Unwrapped are there?

Retail Unwrapped launched 5 years ago and published 287 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Retail Unwrapped?

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What guests have appeared on Retail Unwrapped?

Recent guests on Retail Unwrapped include:

1. Tarek Müller
2. Jackie Swanson
3. Stephanie Berman
4. Tim Baxter
5. Romain Fouache
6. Dan Altman
7. Rachel Williamson
8. Katie Thomas

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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