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Retail Unwrapped - from The Robin Report

The Robin Report
Retail Industry
Consumer Behavior
Sustainability
Tariffs
Retail
Artificial Intelligence
E-Commerce
Fashion Industry
Customer Experience
Walmart
Supply Chain
Circular Economy
Veterinary Care
Fast Fashion
Retail Strategy
Leadership
Ace Hardware
Chewy
Circularity
Retail Media Networks

Welcome to Retail Unwrapped, a podcast from The Robin Report. Join Shelley E. Kohan as she shares insights and unpacks issues at the core of retail and consumer products. The conversations are lively and the opinions are honest. New episodes every Friday.

PublishesWeeklyEpisodes295Founded6 years ago
Number of ListenersCategories
ManagementNews CommentaryBusinessNews

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Artwork for Retail Unwrapped

Latest Episodes

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

As organized crime gets bolder and more sophisticated, so do the tools that retailers can deploy to stop criminals in their tracks.  ORC has become a $1... more

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Just released, ICSC and McKinsey do a deep dive in a new report, “Shopping in the age of AI: Redefining stores for a new era.” Spoiler alert: Agentic AI... more

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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Iconic Century 21 closed its doors in 2020, not the first retail victim of the fallout from the pandemic. Five years later the brand’s comeback story ma... more

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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Conversations in C-suites about AI typically bring up cost efficiencies, job cutbacks, competitive edges and workplace transformation. What leaders don’... more

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Recent Guests

Pamela Danziger
Expert in market research focusing on luxury and affluent consumers; founder of Unity Marketing; Forbes contributor
Unity Marketing, Forbes
Episode: Ep 291: Luxury’s Future After the War in Iran
Tarek Müller
Founder and CEO of Scayle
Scayle; About You (former parent company)
Episode: EP 285: Tarek Müller Builds a Global Retail Tech Solution
Jackie Swanson
Managing Partner at Gartner Consulting
Gartner Consulting
Episode: EP 284: How to Master Agentic AI, Not Fear It
Stephanie Berman
Vice President of Retail for The Hershey Company
The Hershey Company
Episode: EP 283: Hershey Perfects Experiential Retail
Tim Baxter
Founder of The Baxter Collective
The Baxter Collective
Episode: EP 282: Tim Baxter Has a Bold Vision for Retail
Romain Fouache
CEO of Akeneo (product data/merchandising expert)
Akeneo
Episode: EP 281: A Data Expert Uncovers the Power of Re-Commerce
Dan Altman
Chief Economist by Trade; author of High Yield Economics newsletter
High Yield Economics
Episode: EP 280: A Leading Economist Weighs In on the SCOTUS Tariff Reversal
Rachel Williamson
CEO and founder of Running Great Stores
Running Great Stores
Episode: EP 279: How Not to Run a Retail Business
Katie Thomas
Guest from Kearney Consumer Institute
Kearney
Episode: EP 278: Gaming the K-Shaped Economy

Host

Shelley Kohan
Host of Retail Unwrapped

Reviews

4.6 out of 5 stars from 16 ratings
  • So informative

    I love this podcast! I just graduated from FIT and this podcast is really helping to further my knowledge for my career. I would love if certain terms could be defined more often for those of us who don’t know. Especially niche acronyms. Thanks!

    Apple Podcasts
    5
    NUMBER1}%]€
    United States10 months ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

So informative and practical for aspiring retail pros.
Moderated discussions could use clearer glossary of terms occasionally.
Great guest diversity with actionable takeaways.

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#122
Brazil/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

EP 292: How to Be Human in the AI Era
Q: How should AI be implemented in a way that improves the customer journey and operations without eroding loyalty?
By framing AI as a tool to support people, providing clear training, and ensuring frontline staff see tangible benefits, while leaders stay transparent about goals and progress.
EP 292: How to Be Human in the AI Era
Q: So, when you talk about lead with humanity, what's that look like, Dominick?
It starts with knowing the person, understanding their motivations, and creating two-way communication where leadership listens to frontline workers and tailors AI implementations to their realities.
EP 290: The Next Frontier: Agentic AI and Operations
Q: What advice do you give retailers and brands about where to invest to get ready for the agent data infrastructure and governance required?
Invest in agent-ready data infrastructure and the right APIs to connect systems, implement branded agents, establish clear performance measurements, and build a governance framework centered on trust and accountability. Focus on data quality, real-time inventory signals, and machine-verifiable brand attributes to enable agents to operate reliably.
EP 277: Why Materials Should Lead Design
Q: What would be the big advisory for retailers and brands going into 26 and 27?
Identify where overdevelopment is happening, separate material decisions from product development, and ensure visibility into material choices and their journey to align with product development, which shortens timelines and protects margins.
EP 282: Tim Baxter Has a Bold Vision for Retail
Q: What underpins your big bet on physical retail in this digital age?
The core belief is that physical retail, when thoughtfully executed, delivers an experience and a level of customer connection that digital alone cannot, and it remains a scalable, profitable channel when the store is well thought out and locally integrated.

Audience Metrics

Listeners, social reach, demographics and more for this podcast.

Listeners per Episode
Gender Skew
Location
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Frequently Asked Questions About Retail Unwrapped

What is Retail Unwrapped about and what kind of topics does it cover?

Retail Unwrapped features candid conversations with senior retail executives, brand leaders, and industry experts who explore evolving consumer behavior, technology, and experiential strategies shaping modern commerce. Across episodes, topics span health-focused grocery, sustainable materials, AI and CRM in retail, retail media, store experience, and supply chain innovations, often tying trends to real-world brands and store-level impact. The show tends to spotlight practical takeaways for marketers and sponsors, including how to reach shoppers through store formats, digital integrations, and creator/influencer dynamics, with a recurring emphasis on sustainability, personalization, and data-driven decision making. A standout quality is the ... more

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Which podcasts are similar to Retail Unwrapped?

These podcasts share a similar audience with Retail Unwrapped:

1. All-In with Chamath, Jason, Sacks & Friedberg
2. The Business of Fashion Podcast
3. The Daily
4. Up First from NPR
5. Pivot

How many episodes of Retail Unwrapped are there?

Retail Unwrapped launched 6 years ago and published 295 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on Retail Unwrapped?

Recent guests on Retail Unwrapped include:

1. Pamela Danziger
2. Tarek Müller
3. Jackie Swanson
4. Stephanie Berman
5. Tim Baxter
6. Romain Fouache
7. Dan Altman
8. Rachel Williamson

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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