
The Ops Club is a no-nonsense look at how hospitality really runs. Tom and Travis have spent 20 years across everything from big-brand rollouts to tiny independents. We talk shop - what worked, what didn’t, and what we’d do tomorrow. Expect honest stories from our own operations, plus conversations with awesome industry guests who’ve actually been there and done it.
| Publishes | Twice monthly | Episodes | 7 | Founded | 5 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Category | Business | |||

In this premiere episode we sit with Paulo de Tarso, a distinguished hospitality leader whose journey spans continents and iconic restaurants. We trace how his early start in New York and Los Angeles shaped his passion for hospitality, what the role ... more
Maria McCann’s story is pure hospitality - starting as a trainer at Hard Rock Café, stepping up through The Living Room, helping launch Shake Shack into the UK, and now shaping the next chapter of Blacklock. We talk about what it takes to grow a bran... more
Matt Grimshaw, the founder of Youda and a passionate pub snack enthusiast, joins us to discuss everything from bar snacks and bots to the future of AI in hospitality. The conversation covers topics ranging from pork pies to prompt engineering, explor... more
Natasha Waterfield’s career doesn’t follow the usual path - from starting in the engineering industry to HR, then on to both the People director and COO seats at The New World Trading Company. We talk about what really happens when you move from the ... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #224 |
Listeners, social reach, demographics and more for this podcast.
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The Ops Club Podcast launched 5 months ago and published 7 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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