The New Digital Customer
BrightloomThe New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
| Publishes | Monthly | Episodes | 24 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | EntrepreneurshipBusiness | ||||
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Latest Episodes
This episode features a "Digital Strategy Spotlight" on McDonald's national launch of their loyalty program and their announcement of their new customer experience team. Both Adam and Ben talk about the changing definition of "customer experience" an... more
Adam and Ben bring you a feature series called "Digital Strategy Spotlight". Here, in these short 15-minute episodes, they discuss a brand's digital strategy or their recent changes to their digital strategy. They then give quick highlights, grade th... more
In this episode, Ben is joined by Brightloom CTO Brian Zimmer and two of Brightloom’s Sr. Data Scientists, Bryan Prazen and Felix Duyls. They discuss cool things happening in data science in regard to the retail and marketing landscapes.
Ben and hi... more
Ben shares insight into the origin of Amazon Prime Day and how retail companies like Amazon have been able to leverage technology at a massive scale to improve customer experience.
Adam gives his angle on what is happening with “meme stocks” like G... more
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #221 |  India/Business/Entrepreneurship |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
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| Professions | Age Range | Household Income | |||
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Which podcasts are similar to The New Digital Customer?
These podcasts share a similar audience with The New Digital Customer:
1. The Daily
How many episodes of The New Digital Customer are there?
The New Digital Customer launched 5 years ago and published 24 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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