Artwork for The Modern Customer Podcast

The Modern Customer Podcast

Blake Morgan

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.


Do you want to know how many people listen to The Modern Customer Podcast? Or perhaps how many downloads it gets? Rephonic has scanned the web and collated all the information we found in our podcast database.

Listen to the audio and view podcast download numbers, contact information, listener demographics and more to help you make better decisions about which podcasts to sponsor or be a guest on.

Our search tool lets you find other similar podcasts that cover the same topic and allows you to compare the figures, so you can be informed when reaching out.

Contact Information
How Many Listeners?
Rephonic gives you listener numbers, social media accounts, contacts and more across 2m+ podcasts.

Latest Episodes

Despite trying to do our best every day in customer experience or any other facet of business, we often run up against a wall. We focus all of our energy on performance, and by doing so, our results can actually decrease. But why would that happen? more

7 days ago

The most competitive brands today understand the contact center is an opportunity, and ensuring a customer-centric culture in that contact center is key. The problem for most brands and customer experience leaders is high churn and the reality that b... more

14 days ago

Over the past few decades, the landscape of the Fortune 500 has changed immensely. Reflecting on this transformation, Alan Murray, the founder of Fortune, offers an intriguing perspective. “If you go back 50 years and you look at the balance sheet of... more

21 days ago


4.9 out of 5 stars from 60 ratings
  • The go-to podcast for CX professionals

    As a CX enthusiast, The Modern Customer Podcast is top on my list. Blake does a great job interviewing CX professionals across all industries and exploring how they got to where they are today. I enjoy the conversation and insights in every episode.

    Apple Podcasts
    United Statesa year ago
  • CX Simplified

    CX may well be a complex field to understand but Blake has a way of simplifying things for the common practitioner. Strong and relevant points, but presented in a way that's fun and easy to digest.

    Apple Podcasts
    Philippines2 years ago
  • Amazing energy!

    Blake Morgan is quite the interviewer and the energy she brings to the podcast makes me want to listen again and again!

    Apple Podcasts
    United States2 years ago
  • Must listen podcast.

    If you have customers you must listen to this podcast. Full of insights across many industry sectors. Well researched, interesting interviews and great perspectives on how to stay focused on delivering the best experience to your customers through your business.

    Apple Podcasts
    Ireland3 years ago
  • Very informative and engaging

    Blake is very insightful, has topnotch guests, and she conducts her interviews very well, they're very engaging. There's a lot of great information to gain from listening.

    Apple Podcasts
    United States3 years ago

Similar Podcasts

HBR IdeaCast
HBR IdeaCast Harvard Business Review
The McKinsey Podcast
The McKinsey Podcast McKinsey & Company
Marketing Made Simple
Marketing Made Simple Powered by StoryBrand

Chart Rankings

Frequently Asked Questions About The Modern Customer Podcast

Where can I find podcast stats for The Modern Customer Podcast?

Rephonic provides a wide range of data for two million podcasts so you can understand how popular each one is. See how many people listen to The Modern Customer Podcast and access YouTube viewership numbers, download stats, chart rankings, ratings and more.

Simply upgrade your account and use these figures to decide if the show is worth pitching as a guest or sponsor.

How do I find the number of podcast views for The Modern Customer Podcast?

There are two ways to find viewership numbers for podcasts on YouTube. First, you can search for the show on the channel and if it has an account, scroll through the videos to see how many views it gets per episode.

Rephonic also pulls the total number of views for each podcast we find a YouTube account for. You can access these figures by upgrading your account and looking at a show's social media section.

How do I find listening figures for The Modern Customer Podcast?

Podcast streaming numbers or 'plays' are notoriously tricky to find. Fortunately, Rephonic provides estimated listener figures for The Modern Customer Podcast and two million other podcasts in our database.

To check these stats and get a feel for the show's audience size, you'll need to upgrade your account.

How many subscribers does The Modern Customer Podcast have?

To see how many followers or subscribers The Modern Customer Podcast has, simply upgrade your account. You'll find a whole host of extra information to help you decide whether appearing as a sponsor or guest on this podcast is right for you or your business.

If it's not, use the search tool to find other podcasts with subscriber numbers that match what you're looking for.

How many listeners does The Modern Customer Podcast get?

Rephonic provides a full set of podcast information for two million podcasts, including the number of listeners. You can see some of this data for free. But you will need to upgrade your account to access premium data.

How many episodes of The Modern Customer Podcast are there?

The Modern Customer Podcast launched 8 years ago and published 368 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact The Modern Customer Podcast?

Our systems regularly scour the web to find email addresses and social media links for this podcast. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contact information for you.

Where do you get podcast emails for The Modern Customer Podcast from?

Our systems scan a variety of public sources including the podcast's official website, RSS feed, and email databases to provide you with a trustworthy source of podcast contact information. We also have our own research team on-hand to manually find email addresses if you can't find exactly what you're looking for.

Where does Rephonic collect The Modern Customer Podcast reviews from?

Rephonic pulls reviews for The Modern Customer Podcast from multiple sources, including Apple Podcasts, Castbox, Podcast Addict and more.

View all the reviews in one place instead of visiting each platform individually and use this information to decide whether this podcast is worth pitching as a guest or sponsor.

How does Rephonic know which podcasts are like The Modern Customer Podcast?

You can view podcasts similar to The Modern Customer Podcast by exploring Rephonic's 3D interactive graph. This tool uses the data displayed on the 'Listeners Also Subscribed To' section of Apple Podcasts to visualise connections between shows.