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The Bank Tellers

Money20/20
Stablecoins
Defi
Tradfi
Tokenization
Regulation
Payments
Bank Islam
Genius Act
Decentralized Finance
Traditional Finance
Maya Bank
Artificial Intelligence
Natwest
Deutsche Bank
American Express
Fifth Third Bank
Worldpay
Women In Fintech
Swift
Money 2020 Asia

A new podcast series from Money20/20 that features insightful interviews with banking C-suite from around the world, highlighting their unique experience and story.

PublishesMonthlyEpisodes49Foundeda year ago
Number of ListenersCategories
InvestingBusiness

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Artwork for The Bank Tellers

Latest Episodes

Banks and their clients are facing mounting pressures across the treasury landscape: fragmented payment rails, limited real‑time visibility, manual exception handling, and regulatory divergence across markets are making it increasingly difficult to m... more

In this episode of The Bank Tellers, we sit down with Erin Crawford, VP and Head of Consumer Digital - Payments and Money Management at Fifth Third Bank. Erin shares her insights on how Fifth Third Bank is redefining customer experiences through inno... more

Dive into the latest episode of The Bank Tellers podcast, where host Sheryl Chen sits down with Usman Arif, Senior Vice President of Global Network Services, APAC at American Express. Together, they explore the fast-paced payments industry, uncoverin... more

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In this insightful episode of The Bank Tellers, we sit down with Kilian Thalhammer, Managing Director and Global Head of Merchant Solutions, Fintech, and Platform Sales at Deutsche Bank. Kilian shares his journey from Wirecard to Deutsche Bank, offer... more

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Recent Guests

Erin Crawford
Head of Digital at Fifth Third Bank
Fifth Third Bank
Episode: Erin Crawford, VP, Head of Consumer Digital - Payments and Money Management, Fifth Third Bank
Usman Arif
Senior Vice President, Global Network Services, APEC at American Express
American Express
Episode: Usman Arif, SVP of Global Network Services, APAC at American Express
Kilian Thalhammer
Managing Director Global Head Merchant Solutions Fintech and Platform Sales at Deutsche Bank
Deutsche Bank
Episode: Kilian Thalhammer, Managing Director, Global Head of Merchant Solutions - Fintech & Platform Sales, Deutsche Bank
Marianne Demarchi
Chief Executive at SWIFT (EMEA)
SWIFT
Episode: Marianne Demarchi, Chief Executive Europe and Global Securities, Swift
Lee McNabb
Head of Group Payment Strategy at NatWest
NatWest
Episode: Lee McNabb, Head of Group Payment Strategy, NatWest
Shailesh Baidwan
Group President at Maya and Co-Founder Maya Bank
Maya Bank
Episode: Shailesh Baidwan, Group President & Co-Founder, Maya Bank
Billie Setiawan
Head of data analytics, data management and analytics division
Bank Negara Indonesia (BNI)
Episode: Billie Setiawan, Head of Data Management & Analytics Division, Bank Negara Indonesia
Jonathan Levin
Co-founder and CEO of Chainalysis
Chainalysis
Episode: The Intersection: Where DeFi + TradFi Meet: With Jonathan Levin, Co-Founder & CEO at Chainalysis
Ran Goldi
VP of Payments, Fireblocks
Fireblocks
Episode: The Intersection: Where DeFi + TradFi Meet: With Ran Goldi, SVP Payments & Network at Fireblocks

Host

Dharmar Sigadu
Host of The Bank Tellers

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#82
Russia/Business/Investing

Talking Points

Recent interactions between the hosts and their guests.

The Intersection: Where DeFi + TradFi Meet: With Ran Goldi, SVP Payments & Network at Fireblocks
Q: For a big bank executive listening to this conversation, what should they be focusing on first to understand DeFi, stablecoins, and their relevance to their business?
Start by treating stablecoins as a potential cross-border payments rail rather than a speculative asset. Banks should map out their pain points in treasury, AML/KYC, and risk management, then pilot with reputable issuers or a trusted rails provider to gain hands-on understanding of controls, on-ramp/off-ramp flows, and regulatory requirements before considering broader adoption.
The Intersection: Where DeFi + TradFi Meet: With Chris Harmse, Co-Founder and Chief Business Officer at BVNK
Q: What DeFi trend might be overhyped, and what's underhyped that could drive growth?
The overhyped trend is fixed focus on Bitcoin price movements; the underhyped area is stablecoin checkout and merchant acceptance, which is starting to gain traction as major players like Shopify and Coinbase move to support stablecoin payments.
The Intersection: Where DeFi + TradFi Meet: With Chris Harmse, Co-Founder and Chief Business Officer at BVNK
Q: How do you engage traditional banks in this evolving space, and what education is needed?
The approach is consultative and education-driven: show what stablecoins can do, align with regulatory expectations, and continue providing resources and evidence from real-world deployments to keep banks engaged throughout a long sales cycle.
The Intersection: Where DeFi + TradFi Meet: With Chris Harmse, Co-Founder and Chief Business Officer at BVNK
Q: WorldPay partnership and BVNK's selection by an incumbent partner, what sets BVNK apart?
BVNK emphasizes its three-layer value: a licensed, cross-border stack; established tier-one banking relationships; and complete vertical integration of wallets and blockchain tech, enabling scalable, secure stablecoin payouts that can meet enterprise demands.
Lee McNabb, Head of Group Payment Strategy, NatWest
Q: What started your journey into this whole payments banking thing?
Lee explains his background in a working-class family, his initial education in media, a pivotal move into mortgages at Co-op, and a deliberate shift into payments and innovation that eventually led to NatWest, highlighting the value of adaptability and a culture of innovation.

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Frequently Asked Questions About The Bank Tellers

What is The Bank Tellers about and what kind of topics does it cover?

This show features high-level conversations with banking and fintech executives, focusing on how traditional banks are evolving through digital, data-driven, and partnership-driven approaches. Episodes frequently explore payments ecosystems, cross-border rails, regulatory shifts, and the practicalities of implementing new tech inside large institutions. Notable themes include the balance between preserving trust and pushing innovation, the role of partnerships with fintechs and tech providers, and real-world case studies in real-time payments, digital onboarding, and AI-enabled customer experiences. A standout aspect is the series' ability to surface practical lessons from global leaders—ranging from regional strategy to regulatory navigati... more

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Which podcasts are similar to The Bank Tellers?

These podcasts share a similar audience with The Bank Tellers:

1. The Daily

How many episodes of The Bank Tellers are there?

The Bank Tellers launched a year ago and published 49 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Bank Tellers?

Recent guests on The Bank Tellers include:

1. Erin Crawford
2. Usman Arif
3. Kilian Thalhammer
4. Marianne Demarchi
5. Lee McNabb
6. Shailesh Baidwan
7. Billie Setiawan
8. Jonathan Levin

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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