Servicekosmos. Geschichten, Flops und Menschmomente®
Sabine Hübner, Ann-Kathrin KerksiekSabine Hübner, Service-Expertin und Keynote Speakerin, und Ann-Kathrin Kerksiek, Kommunikationswissenschaftlerin und Projekt- und Produktmanagerin bei forwardservice, diskutieren in „Servicekosmos“ über exzellenten Kundenservice, überraschende Geschichten und inspirierende Menschmomente®. Service sind wir ALLE. Genau deshalb haben wir den Servicekosmos geschaffen. Egal ob im Unternehmen, als Führu... more
| Publishes | Twice monthly | Episodes | 39 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Language |  German | Number of Listeners | Categories | MarketingBusinessManagement |
Listen to this Podcast
Latest Episodes
Neues Jahr, neue Erwartungen – aber was heißt das konkret für Service? In der ersten Folge des Jahres schauen Sabine und Ann-Kathrin nach vorn und filtern heraus, welche Service-Innovationen 2026 wirklich zählen: Wo entstehen echte Chancen für besser... more
Was passiert wirklich, wenn jemand im Team geht? In dieser Folge fragen Sabine, Kirsten und Ann-Kathrin: Wie viel Wahrheit steckt im Satz „Jeder ist ersetzbar“ – und wo fängt genau da das Führungs- und Kulturthema an?
Ja, richtig gelesen – Sabine, K... more
Wertschätzende Geste oder sinnloses Pflichtprogramm? Sabine und Kirsten fragen: Was bleibt im Jahresend-Trubel wirklich hängen – und worauf können Unternehmen heutzutage getrost verzichten?
Sabine startet mit einer Beobachtung, die sitzt: Rund 80 We... more
Überall heißt es: Sparen! Kosten runter! Doch warum erwischt es immer zuerst die Details, die KundInnen begeistern? Sabine und Kirsten fragen: Wie viel kostet uns die Sparwut wirklich? Und wo schneiden wir uns damit ins eigene Fleisch?
Sabine starte... more
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Apple Podcasts | #234 |  Austria/Business/Management |
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this podcast launched 2 years ago and published 39 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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