Servicekosmos. Geschichten, Flops und Menschmomente®
Sabine Hübner, Kirsten HenschelSabine Hübner, Service-Expertin und Keynote Speakerin, und Kirsten Henschel, Marketingleiterin und Radioreporterin, diskutieren in „Servicekosmos“ über exzellenten Kundenservice, überraschende Geschichten und inspirierende Menschmomente®. Service sind wir ALLE. Genau deshalb haben wir den Servicekosmos geschaffen. Egal ob im Unternehmen, als Führungskraft, im Team, in privaten Beziehungen oder in ... more
| Publishes | Twice monthly | Episodes | 36 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Language |  German | Number of Listeners | Categories | MarketingManagementBusiness |
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Latest Episodes
Überall heißt es: Sparen! Kosten runter! Doch warum erwischt es immer zuerst die Details, die KundInnen begeistern? Sabine und Kirsten fragen: Wie viel kostet uns die Sparwut wirklich? Und wo schneiden wir uns damit ins eigene Fleisch?
Sabine starte... more
Aggressive Kunden hat jeder – aber wie viele machen wir selbst dazu? In dieser Folge fragen Sabine und Kirsten: Sind KundInnen wirklich „immer schwieriger“ – oder gießt unsere Kommunikation oft heimlich Öl ins Feuer?
Sabine bringt zwei frische Erleb... more
Service im Blut? Schön wär’s. Sabine und Kirsten fragen: Gibt’s das Dienstleistungs-Gen wirklich – oder ist es am Ende eine Frage von Führung, Kultur und täglichen Entscheidungen?
Ein aktuelles Interview mit der neuen Bahnchefin Evelyn Palla sorgt f... more
Tote Fliegen im Schaufenster oder fehlende Kleiderbügel im Hotel – Gleichgültigkeit hat viele Gesichter. Und sie ist ansteckend. In dieser Folge sprechen Sabine und Kirsten darüber, warum „eh wurscht“ einer der gefährlichsten Sätze in Unternehmen ist... more
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Apple Podcasts | #59 |  Austria/Business/Management |
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| Listeners per Episode | Gender Skew | Location | |||
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this podcast launched 2 years ago and published 36 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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