Service Council inService™ Podcast Series
Service Council™Interviews uncovering best practices by world-class Service, Customer Experience, and Customer Support Executives
| Publishes | Twice monthly | Episodes | 92 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessManagement | |||
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Latest Episodes
For service leaders, warranty and service contracts processes have long been a source of hidden cost, customer frustration, and frontline burnout. As equipment and the associated service offerings become more complex and customer expectations rise, t... more
For service leaders, achieving interpreted visibility and widespread trust in supply chain data is more critical than ever. And yet, Service Council research shows that less than 20% of executives rank supply chain metrics among their top 3 KPIs for ... more
In a business environment where customer expectations evolve faster than ever, organizations are being challenged to move beyond basic service delivery to create holistic, emotionally resonant experiences.
Join us on Thursday, August 21st, as we wel... more
In today’s service landscape, predictive intelligence is no longer a futuristic vision — it’s a critical differentiator. Yet many organizations are held back by inconsistent data quality, unclear outcomes, and a widespread lack of trust in their own ... more
Every service interaction is made up of countless micro-moments: brief, high-impact tasks that either move the job forward or slow it down, ultimately coming together to form an experience. Whether it’s simplifying documentation, streamlining parts o... more
For service leaders chasing efficiency, profitability, and better customer outcomes, there’s one lever that’s often overlooked: service parts. Despite its central role in uptime, technician productivity, and customer satisfaction, parts strategy is r... more
Field teams don’t know what to do with all that data—and it’s costing productivity. According to Service Council research, field service engineers are 7x more likely to say they have “too much” versus “not enough” data, highlighting the need to equip... more
In today’s fast-moving service landscape, leaders are being asked to drive growth, manage transformation, and deliver consistency—all while honoring the unique culture and history of the teams they lead. Many service leaders mind themselves with a di... more
Key Facts
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #69 |  France/Business/Management |
Apple Podcasts | #233 |  South Africa/Business/Management |
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Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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this podcast launched 5 years ago and published 92 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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