Ricardo Marques
QuadricastNeste podcast você conhecerá os detalhes e segredos que fazem da Disney, o maior case mundial de sucesso no que diz respeito a atendimento e encantamento de clientes. Confira semanalmente nossos episódios, para aprender de forma objetiva como aplicar esta magia em sua empresa, transformando seus clientes em verdadeiros fãs da sua marca.
| Publishes | Daily | Episodes | 16 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Language |  Portuguese | Categories | BusinessEducationEntrepreneurshipCourses | ||
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Latest Episodes
Neste episódio, entrevisto Ricardo Rodrigo Cornejo Lopez, diretor comercial e sócio proprietário da Infortron, uma empresa tradicional na cidade de Sorocaba, com mais de 30 anos de atuação no segmento de assistência técnica de equipamentos e automaçã... more
No episódio de hoje voltamos ao assunto cultura Disney, e vamos falar um pouco sobre os 3 pilares em que a cultura Disney se baseia: o cliente no centro de todas as decisões e ações, a busca pela melhoria contínua e a criatividade para estar sempre i... more
Neste episódio do nosso podcast voltamos ao assunto cultura Disney. Como eu disse no episódio anterior é fundamental conhecer e se identificar com a cultura Disney se você realmente quer implantar a magia Disney de atendimento em sua empresa, e assim... more
Eu sempre afirmo, seja aqui no podcast, em meus clientes ou nas palestras, que é possível implantar a magia Disney de atendimento encantador em nossas empresas. Claro, que muitos dizem que isso não é possível, pois a Disney é uma empresa gigante, que... more
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Apple Podcasts | #41 |  Brazil/Business/Entrepreneurship |
Apple Podcasts | #165 | Brazil/Business |
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Ricardo Marques launched 4 years ago and published 16 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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