Reading For Success
Kristen HayerBrought to you by The Success League, this podcast focuses on books, articles and other resources for customer success. Host Kristen Hayer will be reviewing each book and article, and giving you an honest assessment of whether or not it is worth your time. There is so much customer success content out there. This podcast designed to help you cut through the clutter, and give you outside ideas on l... more
| Publishes | Twice monthly | Episodes | 67 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | ManagementBusiness | ||||
Listen to this Podcast
Latest Episodes
In this episode, Kristen interviews author of Reimagine Customer Success, Sasi Yajamanyam.
They discuss the joys and challenges of writing and shifts that are happening in the customer success field.
If you'd like to reach out to Sasi, you can rea... more
Reading For Success is making big moves in 2022! Listen in to hear about our plans for the new year. We look forward to continuing our explorations in the world of Customer Success and sharing the journey with you.
In this episode, Kristen and Russell review
• Reimagine Customer Success by Sasi Yajamanyam
They also discuss some exciting changes for the podcast in 2022! Check out the episode to find out if this book is worth your time, hear about some key mom... more
In this bonus episode, Kristen interviews author of Digital Customer Service, Rick DeLisi!
Kristen and Rick discuss the shift from phone to digital customer service and how it can help both businesses and customers have a better customer service ex... more
Reviews
- Incredibly valuable summaries and insights!
As a CS/CX leader, I try to consume a ton of educational material to stay sharp and well-rounded in this complex space and my own thinking for work. After listening to the first three episodes, Kristen’s podcast will clearly help me be more focused with my time and energy as I seek to learn and grow more.
I’m super appreciative of her own coloring/opinions and brief touches of “why” she thinks a certain way to contextualize her points. They help me frame whether or not I agree or can relate. ... more
Apple Podcasts5JCLover00
United States5 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #32 |  Poland/Business/Management |
Apple Podcasts | #192 | Poland/Business |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
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| Professions | Age Range | Household Income | |||
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Which podcasts are similar to Reading For Success?
These podcasts share a similar audience with Reading For Success:
1. HBR IdeaCast
How many episodes of Reading For Success are there?
Reading For Success launched 5 years ago and published 67 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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