
Artificial intelligence is changing the way real work gets done. But big ideas don’t drive change. People do. The ones who roll up their sleeves, modernize data, and bring AI to life where it matters most. In the workflow. This is for them. For you. The visionaries. The innovators. The leaders turning potential into performance and pushing their organizations forward. Everyone’s talking about the ... more
| Publishes | Monthly | Episodes | 5 | Founded | 6 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessTechnology | |||

Why do AI programs stall before they scale?
In this episode, Shirley Macbeth sits down with Tim Rafton, Executive General Manager at IAG, to break down how AI is changing the pace of transformation in insurance. With decades of legacy systems and co... more
Agentic AI is more powerful than ever. How can organizations keep up with the latest developments to unlock the real potential of AI today?
In this episode of Make It Real, Shirley Macbeth talks to Samrah Khan, Head of North America Solution Servic... more
A conservative mindset may be keeping an organization from fully realizing the benefits of AI. With clear goals and alignment, businesses can take the first step towards embedding AI in the workflow.
In this episode of Make It Real, Shirley Macbeth ... more
Many organizations are still struggling to bridge the gap between the promise of AI and its reality. So, how can leadership make AI work for them?
In this episode of Make It Real, Shirley Macbeth sits down with Rohit Kapoor, CEO and Chairman at EXL,... more
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Apple Podcasts | #85 |
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The show focuses on turning AI potential into real business results, emphasizing practical, measurable outcomes from data modernization and AI-enabled workflows. Across episodes, guests discuss starting with tiny, real-world use cases, aligning executives and governance, and moving from pilots to enterprise-wide adoption. A recurring thread is turning unstructured data into actionable insights, improving claims processing and customer experiences, while balancing speed, risk, and organizational change. Notable distinctions include a strong emphasis on vendor partnerships, data readiness, and a pragmatic, problem-first mindset aimed at rapid ROI in regulated industries. This makes it especially valuable for practitioners seeking actionable p... more
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Recent guests on Make It Real include:
1. Tim Rafton
2. Samrah Khan
3. Dave Anderson
4. Rohit Kapoor
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