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Le Client par Marine Deck

Marine Deck

⚡️ Transformez votre approche client et explosez vos résultats avec 'Le Client', le podcast incontournable pour ceux qui visent l'excellence en satisfaction client ! 🚀 Je suis Marine Deck, experte en stratégie client et votre hôte dévouée. Ma mission ? Vous offrir les clés pour devenir le champion de vos clients. 🗓️ Chaque mois, je vais à la rencontre d'entreprises reconnus dans le monde de la r... more

PublishesWeeklyEpisodes112Founded4 years ago
Language
French
Number of ListenersCategories
CareersBusinessMarketing

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Artwork for Le Client par Marine Deck

Latest Episodes

🎙️ Coup de boost n°3 : Organiser un événement centré sur le client avec Amelie Anastassiades d'Aesio Mutuelle. Découvrez la Semaine CAP CLIENT, une stratégie gagnante pour valoriser l'excellence du service. De la planification aux défis financiers e... more

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2 months ago

🎙️ Dans cet épisode #68, nous plongeons dans le monde de l'assurance santé avec Amélie Anastassiades, Directrice Excellence Client chez AÉSIO Mutuelle, un acteur majeur dans le domaine. AÉSIO Mutuelle, fort de ses 2,7 millions d'adhérents et 3 500 c... more

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2 months ago

🎙️ Coup de boost n°2 : Déployer une signature de service à grande échelle avec Cécile Bianconi de Elior France. Rejoignez-nous pour une exploration détaillée des quatre étapes cruciales pour révolutionner l'identité de service dans le secteur de la ... more

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2 months ago

🎙️ #67 - ELIOR France avec Cécile Bianconi : Découvrez l'art de cultiver l'expérience client et collaborateur dans la restauration collective. Plongez dans le projet "Recettes" qui transforme l'approche client à travers identité de service, formatio... more

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3 months ago

Insights

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Number of Listeners
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Find out how many people listen to Le Client par Marine Deck and see how many downloads it gets.

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Reviews

4.9 out of 5 stars from 93 ratings
  • Une mine d’or

    Chaque épisode est très bien construit et instructif. La variété des intervenants alimente la qualité des échanges et les questions pragmatiques permettent d’illustrer les actions entreprises présentées. Une de meilleures chaînes en la matière !

    Apple Podcasts
    5
    LBIsdwlb
    France2 months ago
  • Échanges passionnants

    Marine est une grande professionnelle et enregistrer un épisode avec elle fut une très belle expérience et les épisodes écoutés toujours riches d enseignements. Bravo à elle 🤩

    Apple Podcasts
    5
    cecilb07
    France5 months ago
  • Inspirant et Professionnel

    Excellent podcast sur la relation clientèle. Session d’échanges enrichissante et accessible pour l’auditeur lambda. more

    Apple Podcasts
    5
    Serge SOH
    Francea year ago
  • Éducatif et inspirant

    Merci à Marine de proposer avec LeClient podcast des épisodes qui tout a la fois partagent des bonnes pratiques CX et des parcours de professionnels très inspirants.

    Apple Podcasts
    5
    20centP
    France2 years ago
  • Accessible et inspirant !

    Bravo pour ce podcast riche des personnalités interviewées, des sujets traités et des échanges avec Marine, dont la bienveillance et l’enthousiasme sont communicatifs !

    Apple Podcasts
    5
    Clotilde Roux
    France2 years ago

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Chart Rankings

Apple Podcasts
#105 France/Business/Careers

Audience

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Le Client par Marine Deck launched 4 years ago and published 112 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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