Kunderejsen
Thomas StackHer finder du mine samtaler med nogle af de skarpeste og mest interessante mennesker der arbejder med kundeoplevelser, kundeledelse, kundeorientering, CX, CEM og mange andre emner som har betydning for kundeoplevelsen. I bund og grund handler podcasten om min nysgerrighed og søgen efter hele tiden at lære nye ting. Jeg hedder Thomas Stack og har arbejdet med kundeoplevelser fra før det var det vi ... more
| Publishes | Weekly | Episodes | 59 | Founded | 4 years ago |
|---|---|---|---|---|---|
| Language | Danish | Categories | BusinessMarketingManagement | ||
Listen to the Podcast
Latest Episodes
Denne gang taler jeg med Linea Svendsen der er ekspert i conversational AI og medstifter af AI-virksomheden CAISA som er en del af implement. more
I dette afsnit har jeg fint besøg af Søren Rasmussen der er ekspert i reklamationshåndtering og forfatter på bogen “De satans kunder” - den komplette guide i reklamationshåndtering. more
AI og Large Language Models som ChatGPT er et stort samtaleemne lige nu og i dette afsnit har jeg inviteret Tue Søttrup ind for at tale om hypen og mulighederne. more
I dette afsnit gæstes jeg af Mogens Bjerre. Mogens er Associate Professor på CBS og er aktuel medforfatter på bogen Kundeheltene. more
Insights
Find out how many people listen to Kunderejsen and see how many downloads it gets.
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Reviews
- Oplysende, tankevækkende og ikke mindst inspirerende
Jeg søger altid efter podcasts og information omkring kundeservice og hvordan vi i Danmark kan blive bedre til noget som egentlig ikke ligger til os fra naturen. Sådan er vi bare ikke i Danmark. more
Apple Podcasts5Plante M
Denmark2 years ago - Inspirerende og lærerigt!
Super inspirerende og lærerig podcast med interessante gæster 👌🏻 Er samtidigt velproduceret og dejlig fri fra alle mulige lydeffekter undervejs 😉
Apple Podcasts5L. CarlsenDenmark2 years ago - Klar anbefaling
Hvis du går en smule op i at det handler om kundeoplevelser, så lyt med her
Apple Podcasts5DonChristensenDenmark2 years ago - Mange gode input om kunder
Jeg kan anbefale alle der har interesse i kundeloyalitet, kundefastholdelse, kunderejser osv. at lytte til podcasten. Der er mange gode episoder.
Apple Podcasts5HhdjfnfvvhDenmark3 years ago - Vildt inspirerende podcast
Jeg er meget begejstret for formatet, interessante samtaler, velproduceret og brugbart. TAK!
Apple Podcasts5Hui RoseDenmark3 years ago
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Chart Rankings
Apple Podcasts | #6 | Denmark/Business/Marketing |
Apple Podcasts | #68 |  Norway/Business/Marketing |
Apple Podcasts | #72 | Denmark/Business |
Audience
Listeners, engagement and demographics and more for this podcast.
| Gender Skew | Engagement Score | Primary Location | |||
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Kunderejsen launched 4 years ago and published 59 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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