Skąd biorą się pomysły na niecodzienną obsługę klienta? Czego pragną klienci? Jak zbudować doskonałą relację marki z klientami? Które technologie zrewolucjonizują świat klienta? Jak skutecznie się komunikować? Dokąd zmierza sprzedaż? Czy customer experience jest tak ważny jak mówią? Skąd biorą się inspirujące historie? Jak mówić prosto? Czym zachwyca nas świat ?W ciągu ostatnich 7 lat zadaliśmy so... more
Publishes | Weekly | Episodes | 151 | Founded | 9 years ago |
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Language | Polish | Categories | BusinessMarketing |
To co widzimy na ekranie smartfona, komputera czy większych urządzeń nie jest / nie powinno być przypadkowym rozmieszczeniem przycisków, napisów i grafik. Za użyteczność aplikacji stoją User Experience Designerzy czyli projektanci doświadczeń użytkow... more
NPS - Net Promotor Score - wskaźnik lojalności klientów będący wynikiem badania prawdopodobieństwa polecenia danej marki przez jej klientów. Jest niewątpliwie najbardziej popularną miarą doświadczeń klientów. Jednocześnie zdaje się zostać ofiarą swoj... more
Klienci polubili darmową wysyłkę i bezpłatne zwroty. Nie ma czemu się dziwić, jest to dla nich korzystne. Jednak dla właścicieli sklepów internetowych jest to bardzo kosztowne. more
Chat GPT to … chatbot :) trochę bardziej zaawansowany niż większość, które znamy. Ale opisując go najogólniej to narzędzie przetwarzania tekstu w formie dialogowej. Czyli pytasz, a on odpowiada. Działa na zasadzie analizowania i przetwarzania ogromne... more
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Maciej wynajduje fajne tematy związane z tzw. Customer Experience. more
Słucham tego podcastu od niedawna i dziwię się, że tak późno go znalazłem! more
Apple Podcasts | #15 | Poland/Business/Marketing |
Apple Podcasts | #133 | Poland/Business |
Listeners, engagement and demographics and more for this podcast.
Gender Skew | Engagement Score | Primary Location | |||
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Social Media Reach |
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Klientomania launched 9 years ago and published 151 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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