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The Claim Hunters

Chris Tidball
Artificial Intelligence
Insurance
RISE
MODE Global
Workers' Compensation
Avallon AI
Claims Processing
Berkley Industrial Comp
Westfield Specialty Insurance
Cyber Insurance
AI In Plaintiff Defense
Insurance Industry
Negotiation Theory
Liability Claims
Regulation
London
Pennsylvania
Montana
High Hazard Workers' Compensation
DNO

In a world where businesses and individuals leave billions of dollars unclaimed, hidden in plain sight, The Claim Hunters takes you behind the scenes with the experts who recover what others overlook. From uncovering unclaimed property to investigating complex fraud schemes, we’ll dive into real stories of high-stakes financial recoveries, the tools used by industry-leading professionals, and the ... more

PublishesDailyEpisodes67Founded4 years ago
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Latest Episodes

In this episode of Claim Hunters, your host Chris Tidball speaks with Tracy Yaun, Head of Casualty Claims for the US and Canada at AXA XL. They explore key challenges in the insurance claims industry, including fraud detection, medical billing abuse,... more

In this episode of the Claim Hunters podcast, your host Chris Tidball speaks with Matthew Deming, a major case unit liability administrator at Acadia Insurance. Matthew discusses handling large casualty claims, including construction defects, severe ... more

In this episode of The Claim Hunters, host Chris Tidball sits down with Dave Fernandez, Chief Claims Officer at Kingstone Insurance.

Dave shares his unexpected journey into insurance, from a temporary role at Progressive to over three decades in the... more

In this episode of the Claim Hunters, your host Chris Tidball interviews Rob Bowers, Chief Claims Officer at Westfield, as he reflects on his nearly four-decade career ahead of retirement.

Rob discusses the dramatic evolution of claims handling, fro... more

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Recent Guests

Tracy Yaun
Head of casualty claims for the US and Canada
AXA
Episode: 67 - Bridging the Generational Divide: Training Tomorrow’s Claims Experts in a Digital Age with Tracy Yaun
Matthew Deming
Major Case Unit Liability Administration, Acadia Insurance
Acadia Insurance
Episode: 66 - When AI Meets Injury Claims: How Technology is Revolutionizing Major Case Management with Matthew Deming
Dave Fernandez
Chief Claims Officer
Kingstone Insurance
Episode: 65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World with Dave Fernandez
Rob Bowers
Chief Claims Officer at Westfield Insurance
Westfield Insurance
Episode: 64 - When Drones Meet Desk Jobs: The New Age of Insurance Claims with Rob Bowers
Taylor Smith
From Suite 200 Solutions
Suite 200 Solutions
Episode: 63 - Litigation in the Age of AI: Rising Impacts on Plaintiff Advocacy and Defense Costs with Taylor Smith
Krista Glenn
Chief Claims Officer at Westfield Specialty Insurance
Westfield Specialty Insurance
Episode: 62 - Claims, Cyber, and Cold Ohio Winters: Tales from the Front Lines of Specialty Insurance with Krista Glenn
Lauren Watstein
Professional overseeing in-house legal billing and panel management for Berkley
Berkley
Episode: 61 - The Hidden Battle Over Legal Invoices: Ensuring Fairness and Accuracy in Claims with Lauren Watstein
Mike Cummings
Head of Claims, Norfolk & Dedham Insurance
Norfolk & Dedham Insurance
Episode: 60 - Adapting to Change: Remote Work, AI Tools, and Human Judgment in Today’s Claims Environment with Mike Cummings
Hope Remetta
Director of Claims, Catastrophic Team and Federal Black-Lung Team at Berkley Industrial Comp
Berkley Industrial Comp
Episode: 59 - Fraud, Recovery, and Hope: Behind the Scenes of High Hazard Workers’ Compensation with Hope Remetta

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Talking Points

Recent interactions between the hosts and their guests.

61 - The Hidden Battle Over Legal Invoices: Ensuring Fairness and Accuracy in Claims with Lauren Watstein
Q: How do you balance cost control with maintaining good relationships with law firms?
By following clear guidelines, engaging in open communication, and documenting the justification for adjustments, while aiming to pay for legitimate work and preserve constructive collaboration with counsel.
61 - The Hidden Battle Over Legal Invoices: Ensuring Fairness and Accuracy in Claims with Lauren Watstein
Q: What is the most important thing to look for when reviewing a legal bill?
Identify clerical tasks and non-attorney work, verify that the hours billed reflect actual effort, and use the claim file as the anchor to understand what work was performed, asking for clarifications where needed.
60 - Adapting to Change: Remote Work, AI Tools, and Human Judgment in Today’s Claims Environment with Mike Cummings
Q: But what are you guys doing to combat the rising tide of spares, zero goals, and pre-year verdicts?
We're taking a multi-pronged approach: more aggressive investigations into claimants, leveraging social media and third-party data, proactive surveillance when there are “nibbles,” and using AI to summarize claim notes and flag actions so adjusters and supervisors can stay ahead in negotiations and case development.
65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World with Dave Fernandez
Q: If people want to learn more about your organization, where would they go?
Visit the Kingstone website (kingstoneinsurance.com or kingstone.com) and check the investor page; the company is NASDAQ-listed under the ticker KINS.
65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World with Dave Fernandez
Q: And you're staying remote?
Yes, we sold our headquarters and remain fully remote, with leadership dispersed across multiple states to support a distributed company culture and operations.

Audience Metrics

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Frequently Asked Questions About The Claim Hunters

What is The Claim Hunters about and what kind of topics does it cover?

This program centers on high-stakes financial recoveries and the evolving world of insurance claims, with a strong emphasis on claims leadership, technology adoption (especially AI), fraud detection, and the workflow changes transforming the industry. Episodes frequently explore how large losses are managed, the balance between human judgment and automated tools, and practical lessons from carriers, risk managers, and law firms. A notable thread is the integration of AI and data-driven insights to speed investigations, improve settlements, and curb costs, while preserving the essential human touch in negotiation and client service. Overall, it's a hands-on, practitioner-focused deep dive into modern claims, risk management, and the economic... more

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Which podcasts are similar to The Claim Hunters?

These podcasts share a similar audience with The Claim Hunters:

1. The Tucker Carlson Show

How many episodes of The Claim Hunters are there?

The Claim Hunters launched 4 years ago and published 67 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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What guests have appeared on The Claim Hunters?

Recent guests on The Claim Hunters include:

1. Tracy Yaun
2. Matthew Deming
3. Dave Fernandez
4. Rob Bowers
5. Taylor Smith
6. Krista Glenn
7. Lauren Watstein
8. Mike Cummings

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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