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Inside Housing Management Podcast

Inside Housing Management
Competence and Conduct Standard
Hate Crime
Antisocial Behaviour
Awaab's Law
Rent Arrears
Social Housing Allocations
Modern Slavery
Artificial Intelligence
Crime and Policing Bill
STAIRS (social Tenant Access To Information Requirements)
Northern Housing Festival
Immigration
Wolverhampton Homes
Assaults On Housing Staff
Peabody
London
Repairs
Hoarding
United Kingdom
Oobs Law

The Inside Housing Management Podcast is a production of Inside Housing Management, the comprehensive information source for professionals working in UK social housing management.Listen to find out more about the key issues affecting staff working on the frontline of social housing.

PublishesTwice monthlyEpisodes31Foundeda year ago
Number of ListenersCategories
ManagementBusiness

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Artwork for Inside Housing Management Podcast

Latest Episodes

Hosts Anna Highfield and Katharine Swindells discuss the winners of the Inside Housing Management 30 initiative.

We also speak to Martin Hilditch, editor of our sister publication Inside Housing, to hear his top takeaways from the Local Government A... more

Anna Highfield and Katharine Swindells discuss the incoming Social Tenant Access to Information Requirements (STAIRs) and whether the sector is ready for the change.

We hear from Ben Pumphrey, partner and data governance specialist at law firm Anth... more

Katharine Swindells and James Riding discuss the sector’s changing approach to resident engagement and whether it’s working.

We hear from Nic Bliss, director of the Stop Social Housing Stigma campaign, about the campaign’s latest survey and what it ... more

Anna Highfield and Katharine Swindells discuss the sector’s changing approach to hoarding and speak to two housing associations tackling the issue in innovative ways.

One of our guests this week is Jenny Devon, sustainment and cohesion manager at L... more

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Recent Guests

Ben Pumphrey
Partner and Data Governance Specialist
Anthony Collins
Episode: Are you prepared for STAIRs?
Sue Ramsden
Policy leader
National Housing Federation
Episode: Are you prepared for STAIRs?
Susan Noone
Head of People
Vivid
Episode: Are you prepared for STAIRs?
Nic Bliss
Director of the Stop Social Housing Stigma campaign
Stop Social Housing Stigma
Episode: Is resident engagement finally changing?
Cynthia Knight
Scheme Manager at Stonewater
Stonewater
Episode: Is resident engagement finally changing?
Jenny Devon
Sustainment and Cohesion Manager at Prima Housing Association
Prima Housing Association
Episode: Supercharging hoarding support
Amanda Parnell
Regional Sustainment Manager for the East at Clarion
Clarion Housing
Episode: Supercharging hoarding support
Melonie Wheatle
ASB officer
Hexagon Housing Association
Episode: Rerun of our episode on flag policies, hate crime and lessons from an ASB veteran
Zanda Rektina
Housing and Communities Officer at South Liverpool Homes
South Liverpool Homes
Episode: Tackling misinformation about immigration and housing

Hosts

Anna Highfield
Editor and Host of Inside Housing Management Podcast; provides leadership and narrative flow for episodes.
Katharine Swindells
Features Editor/Guiding interviewer; shapes topics and conducts key interviews.

Chart Rankings

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Talking Points

Recent interactions between the hosts and their guests.

Anti-social behaviour
Q: Hi, Cheryl. Can you just tell us your job title and where you work?
Cheryl explains she is a housing partner for Accent Housing, covering the Bradford North properties, and specializes in ASB.
Inside Bromford Flagship's zero-tolerance approach to abuse
Q: What prompted the adoption of the zero-tolerance approach toward abuse against staff?
Ellie explains there was an uptick in abuse reports particularly toward neighborhood and front-facing teams, plus a specific incident with sexually inappropriate voicemails that highlighted the need for a clearer, proactive response and support for staff.
Inside Bromford Flagship's zero-tolerance approach to abuse
Q: Hi, could you introduce yourself and your role at Bromford Flagship?
Ellie Gooch introduces herself as the Neighborhood and Community Operations Manager for Bromford Flagship, then explains the zero-tolerance initiative and the start of the program in response to increasing abuse reports.
Flag policies, hate crime and lessons from an ASB veteran
Q: What are the biggest barriers created by the court system for ASB cases?
Melonie points to court delays and the gap between non-legal tools (warnings, mediation) and legal actions, which hinders timely protection for victims and effective action for officers.
Flag policies, hate crime and lessons from an ASB veteran
Q: What key skills are needed in an ASB recruit today?
She highlights knowledge of ASB legislation, strong people skills, emotional intelligence, the ability to listen to victims, balance with supporting perpetrators, and excellent investigative and information synthesis abilities to build solid cases.

Audience Metrics

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Listeners per Episode
Gender Skew
Location
Interests
Professions
Age Range
Household Income
Social Media Reach

Frequently Asked Questions About Inside Housing Management Podcast

What is Inside Housing Management Podcast about and what kind of topics does it cover?

This show focuses on UK social housing management, exploring practical policy changes, resident engagement, and frontline operations. Episodes frequently dive into regulatory updates (e.g., STAIRS, competence and conduct), how housing providers implement trauma‑informed and inclusive practices, and programs that support residents (such as hoarding interventions and tenant engagement initiatives). Guests are practitioners and policy experts who share real‑world experiences, data insights, and step‑by‑step approaches for improving service delivery, staff training, and community outcomes. A standout pattern is the mix of investigative reporting on sector challenges with hands‑on case studies and practical tools that listeners can apply within ... more

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How many listeners does Inside Housing Management Podcast get?

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Which podcasts are similar to Inside Housing Management Podcast?

These podcasts share a similar audience with Inside Housing Management Podcast:

1. The Rest Is Football
2. Wolf & Owl with Romesh Ranganathan and Tom Davis
3. Parenting Hell with Rob Beckett and Josh Widdicombe
4. Political Currency
5. The Crime Agents

How many episodes of Inside Housing Management Podcast are there?

Inside Housing Management Podcast launched a year ago and published 31 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact Inside Housing Management Podcast?

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What guests have appeared on Inside Housing Management Podcast?

Recent guests on Inside Housing Management Podcast include:

1. Ben Pumphrey
2. Sue Ramsden
3. Susan Noone
4. Nic Bliss
5. Cynthia Knight
6. Jenny Devon
7. Amanda Parnell
8. Melonie Wheatle

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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