Hospitality Reputation Marketing: Get Great Reviews
Adele Gutman Milne CHBA, CHDMWelcome to the Hospitality Reputation Marketing Podcast:
Get Great Reviews!
Adele Gutman’s mission is to help hoteliers and business leaders of all service industries to leverage the power of guest feedback to optimize team performance, create loyalty, and drive long term revenue.
Leading from the philosophy that Service & Product is Marketing and that a brand’s reputation is the foundation of... more
| Publishes | Twice monthly | Episodes | 24 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Categories | BusinessMarketingManagement | ||||
Listen to this Podcast
Latest Episodes
The Art of Housekeeping owner, Lonny Wolfe returns to our podcast with powerful words of advice for hoteliers challenged with mixed reviews due to housekeeping issues.
Just as COVID-19 increased the need to inspire trust with travelers on our clean... more
Ken McGarrie, Author of the Surprise Restaurant Manager joins Adele Gutman on the Hospitality Reputation Marketing Podcast to discuss:
* Why even 1-star reviews are great feedback for restaurant managers
* How to inspire your restaurant team
* ... more
Tracking Customer Satisfaction Score (CSS) can often give managers and teams a false sense security. Alternatively, tracking Your Hotel’s Net Promoter Score (NPS) can be a shocking experience. But it can also be a very rewarding experience as you ide... more
What’s in your tech stack enhancement plans this year? Contactless, AI, CRM, CRS, PMS, Revenue Management, all great tools that everyone should have and use to the fullest.
But according to Jordan Ekers, the Co-Founder of Nudge, technology alone wil... more
Reviews
- Amazing content from experts
Give this podcast a listen. Very relevant information.
Product IS marketing
Apple Podcasts5HallofDiamonds
United States5 years ago
Chart Rankings
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Apple Podcasts | #176 |  United Kingdom/Business/Marketing |
Apple Podcasts | #84 |  India/Business/Marketing |
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Listeners, social reach, demographics and more for this podcast.
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| Professions | Age Range | Household Income | |||
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this podcast launched 5 years ago and published 24 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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