
Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
Fro... more
| Publishes | Twice weekly | Episodes | 407 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ArtsMarketingFoodBusiness | |||

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Carl Orsbourn of Invisible joins Zack Oates to unpack what AI really means for restaurant operators and guest experience. Rather than chasing hype, Carl explains how AI can be used practically to support teams, reduce friction, and cr... more
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Brian Fauver, Partner at Hargett Hunter Capital Management, joins Zack Oates to share how investors evaluate restaurant brands through the lens of guest experience. With nearly two decades of experience investing in hospitality, Brian... more
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Zack Oates sits down with Geoff Henry, President of the Americas at Gong cha, to talk about what it takes to build and scale a global beverage brand. With leadership experience at Coca Cola, Jamba Juice, and now Gong cha, Geoff shares... more
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Andrew Pudalov, founder and CEO of Rush Bowls, joins Zack to talk about how he left a high pressure finance career to build a brand centered on real ingredients and genuine guest connection. After years in global trading, Andrew wante... more
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Love how easy this podcast is to listen to. Straightforward info in a brief episode. So helpful! Keep up the great work!
Love the show! Been listening since 2020. I love Zack’s insights and the quality of guests just keeps going up.
Michel Falcon dropped straight GEMS !!! 👏🏾🙌🏾 Favorite episode 🥳
Love the host’s energy and the guests they have on are super informative!
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #72 |
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this podcast launched 6 years ago and published 407 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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