Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
OvationGive an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
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| Publishes | Twice weekly | Episodes | 414 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessMarketingArtsFood | |||
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Zack Oates sits down with Kyle and Maggie Gordon, founders of Dillas Quesadillas, to discuss how they built a fast growing restaurant brand rooted in operational excellence and consistency. From bootstrapping their first location in Dall... more
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Zack Oates sits down with Dylan McDonnell, founder and CEO of Foodini, to discuss how restaurants can better serve guests with food allergies and dietary needs. Inspired by his own experience living with celiac disease, Dylan built ... more
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Zack Oates sits down with John F. Maggio of JM Enterprises to explore what it really takes to build enduring consumer brands. From co-founding Boulder Canyon Chips to working with brands like Justin’s, Duke’s Smoked Meats, Bigs Seed... more
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Brandon Batt, Founder and CEO of The Tabletop Group, joins Zack Oates to break down why guest experience always starts with people. After spending more than a decade leading people strategy at Savory Fund, Brandon shares what he has... more
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- Quick and helpful
Love how easy this podcast is to listen to. Straightforward info in a brief episode. So helpful! Keep up the great work!
Apple Podcasts5kokllc
United States10 months ago - Long time listener
Love the show! Been listening since 2020. I love Zack’s insights and the quality of guests just keeps going up.
Apple Podcasts5Cancelled order #7United States2 years ago - Favorite episode so far
Michel Falcon dropped straight GEMS !!! 👏🏾🙌🏾 Favorite episode 🥳
Apple Podcasts5NamasteEOUnited States4 years ago - Informative
Love the host’s energy and the guests they have on are super informative!
Apple Podcasts5DerekdlmUnited States6 years ago
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Apple Podcasts | #242 |  Ukraine/Business/Marketing |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
Focused on the restaurant and hospitality industries, insights center on creating exceptional guest experiences. A variety of topics are covered, including the integration of technology in service, employee engagement, and innovative guest interactions, providing practical strategies for enhancing loyalty and satisfaction. Noteworthy is an emphasis on real-world applications and personal stories from industry leaders, making the content relatable and actionable for listeners.
The podcast stands out by featuring a diverse range of guests from various roles in the restaurant sector—from founders and executives to tech experts—all sharing their knowledge on operational excellence, brand authenticity, and the evolving dynamics of consumer pref... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. A Deeper Dive
2. Restaurant Daily
3. Prof G Markets
4. The Prof G Pod with Scott Galloway
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How many episodes of this podcast are there?
this podcast launched 6 years ago and published 414 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Carl Orsbourn
2. Brian Fauver
3. Geoff Henry
4. Andrew Pudalov
5. Frank Paci
6. Greg Zamfotis
7. Brianne Harvey
8. Kayla Dillon
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