Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates
OvationGive an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.
Fro... more
| Publishes | Twice weekly | Episodes | 438 | Founded | 6 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingArtsFoodBusiness | |||
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Chris Ives, CEO and President of Bubbakoo's Burritos, joins Zack Oates to discuss why genuine hospitality remains one of the most powerful competitive advantages in restaurants. Drawing on experience across finance, operations, and ... more
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Sullivan Finlay joins Zack Oates to explore why authenticity, consistency, and relatable storytelling matter more than ever in today's social media landscape. After leaving a career in accounting and enterprise software, Sullivan bu... more
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Sharon Arthofer, Founder and CEO of SIP Fresh Juice, joins Zack Oates to discuss building a beverage brand around fresh fruit, hospitality, and guest engagement. Sharon shares the story behind SIP Fresh Juice, how the concept was in... more
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Atul Sood, Chief Business Officer at Curry Up Now, joins Zack Oates to discuss the evolving relationship between restaurant operators and technology providers. Drawing from leadership roles at McDonald's, Kitchen United, and across ... more
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- Quick and helpful
Love how easy this podcast is to listen to. Straightforward info in a brief episode. So helpful! Keep up the great work!
Apple Podcasts5kokllc
United Statesa year ago - Long time listener
Love the show! Been listening since 2020. I love Zack’s insights and the quality of guests just keeps going up.
Apple Podcasts5Cancelled order #7United States2 years ago - Favorite episode so far
Michel Falcon dropped straight GEMS !!! 👏🏾🙌🏾 Favorite episode 🥳
Apple Podcasts5NamasteEOUnited States4 years ago - Informative
Love the host’s energy and the guests they have on are super informative!
Apple Podcasts5DerekdlmUnited States6 years ago
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Apple Podcasts | #167 |  Hong Kong/Business/Marketing |
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Frequently Asked Questions About This Podcast
What is This Podcast about and what kind of topics does it cover?
This show spotlights hospitality leaders and operators who are actively shaping five-star guest experiences across in-store and off-premise channels. Conversations cover practical tactics for guest loyalty, staff empowerment, and technology adoption in fast casual to fine dining, with a strong emphasis on operations, brand building, and real-world growth stories. Notable threads include the shift from vendor to partner in tech ecosystems, the importance of frontline leadership and culture, and the role of feedback loops and data in driving improvements. The format often features candid case studies from multi-unit brands, franchisees, and tech partners, offering actionable takeaways for operators, marketers, and sponsors seeking to reach de... more
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Which podcasts are similar to this podcast?
These podcasts share a similar audience with this podcast:
1. QSR Uncut
2. A Deeper Dive
3. Take-Away with Sam Oches
4. Restaurant Daily
5. Morning Brew Daily
How many episodes of this podcast are there?
this podcast launched 6 years ago and published 438 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on this podcast?
Recent guests on this podcast include:
1. Atul Sood
2. Lance Salsman
3. Michael Montagano
4. Adam Sanders
5. Derrick Hayes
6. Anthony Valletta
7. Jennifer Schuler
8. Tom Selementi
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.