"Od insightu do zmiany" - kanał o Customer Experience, Employee Experience i Service Design
Piotr WojciechowskiZ moimi gośćmi (a wcześniej sam ze sobą) nie rozmawiam o tym, że Customer i Employee Experience „są ważne”. Rozmawiamy o tym, co realnie zmieniło się w organizacjach dzięki inwestycji w te obszary. Skupiamy się na: - insightach, które uruchomiły działanie - procesie, który doprowadził do realnej zmiany - liczbach i biznesowym uzasadnieniu - przekonywaniu zarządu - tym, co nie wyszło i czego nauczy... more
| Publishes | Twice monthly | Episodes | 76 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Language |  Polish | Number of Listeners | Categories | ManagementBusiness |
Listen to this Podcast
Latest Episodes
Czy Customer Experience naprawdę może zmienić sposób działania dużej organizacji - czy to tylko hasło z prezentacji?
W tym odcinku podcastu „Od insightu do zmiany” rozmawiam z Bartkiem Lechowskim (ex-IKEA, Empik, Play) o tym, jak w praktyce wprowadz... more
Czy w dużej, giełdowej organizacji da się realnie podnieść NPS i jednocześnie pokazać jego wpływ na biznes?
W tym odcinku podcastu „Od insightu do zmiany” rozmawiam z Jarkiem Olbromskim z PKO Banku Polskiego o drodze od przedostatniego miejsca w ran... more
Chcesz dowiedzieć się, jak CX może pomóc w twoich projektach?📅 Umów się na bezpłatną konsultację: calendly.com/piotr-wojciechowski-fuzers/spotkanie-online-piotr-wojciechowski-cx______________________________________🌟 Customer Experience – c... more
Chcesz dowiedzieć się, jak CX może pomóc w twoich projektach? 📅 Umów się na bezpłatną konsultację: calendly.com/piotr-wojciechowski-fuzers/spotkanie-online-piotr-wojciechowski-cx ______________________________________ Zastanawiasz się, co sp... more
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #133 | Poland/Business/Management |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
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"Od insightu do zmiany" launched 3 years ago and published 76 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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