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Artwork for UXDA | Financial UX Design Podcast

UXDA | Financial UX Design Podcast

UXDA | Financial UX Design
Fintech
User Experience Design
User Experience
Digital Banking
Emotional Design
Banking Apps
Pareto Principle
Fintech App UX
User Experience (UX)
Banking
Support Channels
Transaction Process
Information Overload
UXDA
Financial Technology
Customer Loyalty
Emirates NBD
Financial Apps
Value Pyramid
Apple

The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and Fi... more

PublishesTwice monthlyEpisodes88Founded6 years ago
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BusinessDesignArts

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Artwork for UXDA | Financial UX Design Podcast

Latest Episodes

This episode explores why financial apps can no longer rely on complex features and endless functionality to win users over. Today’s customers compare banking experiences to the best digital products in the world — and that changes everything.

We di... more

YouTube

Liv Bank is redefining what digital banking can be. This episode explores how the UAE’s first digital-only lifestyle bank - Liv Bank, partnered with UXDA to reimagine banking for the fast-paced, sophisticated Gen Now segment across the MENAT region. more

YouTube

The provided text, an article excerpt by Alex Kreger of UXDA, explores the critical distinction between viewing digital banking as a mere channel versus a core product. Treating digital offerings as a channel results in reduced investment and a poor ... more

YouTube

The episode explores a critical shift reshaping the banking industry. Traditional banks often operate on an Inside-Out model, prioritizing internal systems and products while treating customer experience as an afterthought. Meanwhile, Digital-First b... more

YouTube

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Recent Guests

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Discussion Partner
Episode: #76 In-House Team Limitations Block Innovation in Banking

Host

Host
Host of various discussions related to user experience design in financial services.

Reviews

4.9 out of 5 stars from 16 ratings
  • So helpful

    As an experience designer in the financial industry I find the topics relevant and really helpful. Please keep creating!

    Apple Podcasts
    5
    Ar33rA
    Australia5 years ago

Listeners Say

Key themes from listener reviews, highlighting what works and what could be improved about the show.

The discussions are viewed as timely and critical in navigating the evolving landscape of digital banking.
Listeners appreciate the focus on relevant and practical insights applicable to the financial industry.

Chart Rankings

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Apple Podcasts
#226
Russia/Business

Talking Points

Recent interactions between the hosts and their guests.

#72 The Rise of Dopamine Banking
Q: How can fintech apps tap into neurochemicals like oxytocin?
Fintech apps can foster trust and connection by using friendly tones in notifications or playful animations when users reach milestones.
#72 The Rise of Dopamine Banking
Q: What is dopamine banking?
Dopamine banking goes beyond basic transactions and strategically leverages design principles to create engaging digital experiences that enhance financial health.
#44 On-Device AI vs. Cloud AI for Banking
Q: Are there any downsides to on-device AI?
Privacy issues and potential biases in data models are challenges that need addressing to ensure fair and effective use.
#44 On-Device AI vs. Cloud AI for Banking
Q: Does on-device AI take care of all that?
On-device AI could handle some aspects of complicated financial planning by providing personalized recommendations, though human advisors still play a crucial role in offering support and understanding emotion.
#58 How Banks Sabotage Customer Experience
Q: What can listeners do with this information?
Be aware of these pitfalls, speak up about bad experiences, and share positive ones to push for better customer experiences.

Audience Metrics

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Frequently Asked Questions About UXDA | Financial UX Design Podcast

What is UXDA | Financial UX Design Podcast about and what kind of topics does it cover?

Focusing on the intersection of financial services and user experience design, the content underscores the importance of crafting emotionally engaging digital banking solutions. Episodes explore a range of topics such as the evolution of banking UX, the role of AI in enhancing user experiences, the impact of consumer expectations on legacy banks, and the critical need for customer-centric strategies in a rapidly changing financial landscape. Key discussions revolve around gamification in banking, the shift towards 'dopamine banking', and the strategic necessity for banks to innovate and adapt, especially in the face of fintech disruptions.

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Which podcasts are similar to UXDA | Financial UX Design Podcast?

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1. FinTech Focus TV – Powered by Harrington Starr

How many episodes of UXDA | Financial UX Design Podcast are there?

UXDA | Financial UX Design Podcast launched 6 years ago and published 88 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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