Experiência do Cliente com Fernando Coelho
Fernando CoelhoNosso espaço para falar sobre experiência do cliente e negócios. 🎙 Selecionado entre os 3 melhores podcasts de CX do Brasil. Com o Prof. Fernando Coelho, autor dos Livros Fidelizando o Cliente na Prática, Customer Experience Descomplicado, entre outras 4 obras de negócios. Segue no Instagram: @coelhofernandofalou
| Publishes | Twice weekly | Episodes | 226 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language |  Portuguese | Number of Listeners | Categories | BusinessMarketing |
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Latest Episodes
Tem muita empresa focada na nota de nps e esquecendo os detratores. A dica de hoje é: pare de olhar o nps e abrace os detratores. Crie planos de melhorias reais com foco nos detratores recorrentes. É o que o Professor Fernando Coelho, autor do livro ... more
O episódio 3 da 2ª temporada do Aqui Tem Experiência, naRecord News Maranhão, foi ao ar com a participação especial de Katiano Alves,diretor comercial da Incorporadora Amorim Coutinho, presente em São Paulo,Maranhão, Rio Grande do Norte, e Piauí.
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Em pouco mais de uma década desde sua fundação, a fintech Nubank (ROXO34) alcançou o posto de empresa mais valiosa do Brasil, superando a setuagenária Petrobras (PETR4). O "roxinho" também assumiu a s
Qual o “segredo” por trás desse feito?
É o que ... more
O episódio 2 da 2ª temporada do Aqui Tem Experiência, naRecord News Maranhão, foi ao ar com a participação especial de Edimar Filho, CEO e Diretor de Criação daPirueta Ideias em Movimento.
Durante a entrevista, falamos sobre:
✅ Criatividade e In... more
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Apple Podcasts | #53 |  Brazil/Business/Marketing |
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this podcast launched 5 years ago and published 226 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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