Experiência do Cliente com Fernando Coelho
Fernando CoelhoNosso espaço para falar sobre experiência do cliente e negócios. 🎙 Selecionado entre os 3 melhores podcasts de CX do Brasil. Com o Prof. Fernando Coelho, autor dos Livros Fidelizando o Cliente na Prática, Customer Experience Descomplicado, entre outras 4 obras de negócios. Segue no Instagram: @coelhofernandofalou
| Publishes | Twice weekly | Episodes | 219 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language |  Portuguese | Number of Listeners | Categories | BusinessMarketing |
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Latest Episodes
Imagina se a sua empresa fosse liderada por Odete Roitman? Pois é… talvez não seja tão difícil imaginar assim.
Em muitas empresas Brasil e mundo afora, existem verdadeiras Odetes Roitmans ocupando cargos de coordenação, gestão e até direção. E o te... more
Programa Aqui Tem Experiência - Record News - Entrevistacom Servio Tulio, CEO da Equatorial Energia no Maranhão.
O episódio 4 da 1ª temporada do Aqui Tem Experiência, naRecord News Maranhão, foi ao ar com a participação especial de Servio Tulio, CE... more
Muitos empresários ainda confundem atendimento com experiência, mas CX é muito mais do que simpatia: envolve cultura, processos, indicadores, metas e liderança. No episódio de hoje o Prof Fernando Coelho, Diretor do Instituto Experiência do Cliente e... more
O episódio 2 da 1ª temporada do Aqui Tem Experiência, naRecord News Maranhão, foi ao ar com a participação especial de Jaqueline Pimentel, CEO da INAED - InstitutoNacional de Educação e Desenvolvimento.
Durante a entrevista, falamos sobre:
✅ Gestão... more
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Apple Podcasts | #53 |  Brazil/Business/Marketing |
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| Listeners per Episode | Gender Skew | Location | |||
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this podcast launched 5 years ago and published 219 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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