当当博库网旗舰店在线销售正版《电商客服快速成交实战手册:高满意度 高好评率 高转化率 高客单价》。最新《电商客服快速成交实战手册:高满意度 高好评率 高转化率 高客单价》简介、书评、试读、价...
Episodes | 1 | Founded | a year ago | Language | |
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Categories | CareersBusiness |
电商客服的工作可不仅仅是为客户解答问题这么简单。电商客服需要考虑的深层次问题包括:如何通过各种沟通技巧去了解客户的真正需求?如何在提高客户满意度和好评率的前提下提高成交率?如何以更加专业的方式处理客户的异议?《电商客服快速成交实战手册:高满意度 高好评率 高转化率 高客单价》提供了这些问题的答案。 《电商客服快速成交实战手册:高满意度 高好评率 高转化率 高客单价》共分为五篇,第1篇介绍了什么是满意促单,第二篇介绍了如何在客户咨询信息的过程中实现满意促单,第三篇介绍了如何在咨询成交的过程中实现满... more
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Apple Podcasts | #147 |
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电商客服快速成交实战手册 launched a year ago and published 1 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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