Deep Learning with PolyAI
Team PolyAIPolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
| Publishes | Weekly | Episodes | 92 | Founded | 2 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | Tech NewsManagementBusinessNews | |||
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AI has become remarkably good at answering questions — but customer experience should go beyond answers. It’s about resolution. Too often, AI fails when customers can’t easily explain what they’re seeing on their screen.
In this epis... more
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In this episode of Deep Learning with PolyAI, Michelle Schroeder sits down with Dom Nicastro, Editor-in-Chief at Simpler Media Group and longtime journalist covering CX, content, and enterprise tech.
Dom has spent years watching AI r... more
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Every customer expresses themselves differently, and their choice of language is no exception. So how can brands bridge the gap when customers come to them speaking different languages?
In this episode of Deep Learning with PolyAI, J... more
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At VOX 2025, one thing was clear: the best brands aren’t just adopting AI — they’re becoming fluent in it.
In this episode of Deep Learning with PolyAI, Michelle Schroeder, CMO of PolyAI, sits down with Christopher Osborne, PolyAI’s ... more
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Very excellent show. Top analysis on conversational AI.
Apple Podcasts5Hatmenderson
United Kingdom5 months ago
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Apple Podcasts | #168 |  Hong Kong/News/Tech News |
Apple Podcasts | #184 |  South Korea/News/Tech News |
Apple Podcasts | #205 |  Israel/News/Tech News |
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Frequently Asked Questions About Deep Learning with PolyAI
What is Deep Learning with PolyAI about and what kind of topics does it cover?
Focusing on the intersection of artificial intelligence, customer experience, and voice technology, this podcast invites guests to share candid insights and discussions on the latest trends and technologies reshaping these fields. Notable themes include the evolution of telephony, the transformative impact of AI in customer service, and the challenges faced by enterprises in adapting to rapid technological advancements. Moreover, the hosts frequently highlight the importance of human nuances in technology integration and discuss emerging roles like Chief Artificial Intelligence Officers. Unique elements often featured are analyses of significant reports and findings from the industry, providing listeners with valuable data-driven perspectiv... more
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Which podcasts are similar to Deep Learning with PolyAI?
These podcasts share a similar audience with Deep Learning with PolyAI:
1. All-In with Chamath, Jason, Sacks & Friedberg
2. Google AI: Release Notes
How many episodes of Deep Learning with PolyAI are there?
Deep Learning with PolyAI launched 2 years ago and published 92 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on Deep Learning with PolyAI?
Recent guests on Deep Learning with PolyAI include:
1. Kylie Whitehead
2. Lauren Sullivan
3. Jo Lai
4. Oliver Shoulson
5. Kenn So
6. Shawn Wen
7. Michael Chen
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