
Nichts ist schlimmer als kundenunfreundliche Customer Journeys. Brüche zwischen Kanälen, ungehörtes Feedback oder der mangelnde Blick über den Tellerrand tun einfach weh. Deshalb gibt es jetzt Datendurst. Ein Podcast, in dem wir lernen, solche Schwachstellen in der Customer Journey aufzuspüren, mit Daten analysierbar machen und ganz gezielt zu optimieren. Viel Spaß beim Zuhören!
| Publishes | Twice monthly | Episodes | 55 | Founded | 3 years ago |
|---|---|---|---|---|---|
| Language | Number of Listeners | Categories | ManagementBusinessMarketing |

00:00 Intro und Vorschau
02:07 Vorstellung von Diana Ackermann
02:51 [Anzeige] Haufe Akademie: Data Expert Masterclass
03:55 Moment mal: Was ist eigentlich KNIME? (kurzer Exkurs)
04:49 Wie Diana und Tim sich kennen gelernt haben
07:07 Shoutout: ... more
00:00 Intro und Vorschau
00:45 Community-News & Hörerfeedback
02:12 Vorstellung von Britta Behrens
03:11 [Anzeige] Masterclass Business Automation Manager
04:31 Automatisierung auf LinkedIn »und ich bin auf Bali«
07:12 Warum vollständige Automat... more
01:28 Intro
02:37 [Anzeige] Haufe Akademie: KI-Weiterbildung
04:17 Customer Centricity bei Freenet
08:03 Transaktionale Befragungen
16:05 Kundenzufriedenheit braucht Pflege
23:01 Rollenbild: Advokat des Kunden
32:00 Loyale Kunden vs. Schnäppche... more
00:01 Anmoderation
00:44 Vorschau: Customer Centricity bei Freenet
01:15 Heute zu Gast: Christian Schröder von DSK 360
03:36 [Anzeige] Weiterbildung zum New Business and Risk Strategist
04:55 KI-Compliance: Bürokratie oder Denkwerkzeug?
06:56 E... more
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How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #152 | |
Apple Podcasts | #140 | |
Apple Podcasts | #167 |
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5. RONZHEIMER.
Datendurst mit Tim Ebner launched 3 years ago and published 55 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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