Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry. Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey opti... more
Publishes | Weekly | Episodes | 89 | Founded | 3 years ago |
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Categories | BusinessManagement |
In this season finale and engaging conversation, Ian Golding, a renowned customer experience specialist, shares his insights on the evolving landscape of customer experience (CX) and the importance of humility, adaptability, and operationalizing expe... more
In this episode of the CX pod, Merete and Joanna welcome guest Mai Momani, a customer experience advocate with extensive experience in the financial services sector.
The conversation explores the evolving landscape of customer experience, the integ... more
In this episode of The CX Pod, Merete , Joanna , Shiraz Abid, and Jannicken Lampe discuss the evolution of customer experience at ice, a telecommunications company in Norway. They explore the importance of customer loyalty, the balance between custom... more
This time, Merete and Joanna welcome Carlos Espinosa, a seasoned expert in customer experience (CX) with a rich background spanning multiple continents. The conversation delves into Carlos's journey in CX, the current trends and challenges in the fie... more
Denne podcasten gir et godt og praktisk blikk på hvordan arbeidet med kundeopplevelsen blir gjort nasjonalt og internasjonalt. 👏👏
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #104 | |
Apple Podcasts | #234 |
Listeners, social reach, demographics and more for this podcast.
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The CXPod launched 3 years ago and published 89 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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