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Artwork for CX on the Rocks

CX on the Rocks - Dein Podcast für Customer Experience, Leadership und Service Culture

Anika Tannebaum & Annika Schmidt

Wir sind Anika Tannebaum und Annika Schmidt, zwei Stimmen aus der CX-, Service- und Leadership-Welt – mit internationaler Erfahrung, klarer Meinung und jeder Menge Energie. Gemeinsam sind wir double AA unmuted: direkt auf deine Ohren. In jeder Folge bekommst du echte Insights aus der Praxis zu Customer Experience, Customer Centricity, Customer Journey, modernem Leadership und einer Service Culture... more

PublishesTwice monthlyEpisodes4Foundeda month ago
Language
German
Number of ListenersCategories
ManagementCareersBusiness

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Artwork for CX on the Rocks

Latest Episodes

03: Wie sollen Unternehmen begeisternde Kundenerlebnisse schaffen, wenn Mitarbeitende intern gegen Prozesse, Silos und Tools ankämpfen? In dieser Folge sprechen wir über Employee Experience als strategische Grundlage für gelungene Customer Experience... more

02: Was, wenn dein Unternehmen gar kein Serviceproblem hat – sondern ein Gesellschaftsproblem? In dieser Folge zeigen wir dir, warum Customer Experience längst mehr ist als guter Service und zu einem echten Gesellschaftswandel geworden ist. Wir sprec... more

01: In unserer allerersten Folge von „CX on the Rocks" nehmen wir dich mit hinter die Kulissen deutscher Unternehmen. Die unbequeme Wahrheit: Nur 6 % sind wirklich CX-ready – obwohl 92 % CX als hohe Priorität nennen. Wir sprechen über Insights aus de... more

Hör rein in den Trailer zu „CX on the Rocks" – dem Podcast für Customer Experience, Leadership, Business und Service Culture. Wir, Anika Tannebaum und Annika Schmidt, sind double AA unmuted und geben dir in rund zwei Minuten einen ehrlichen Vorgeschm... more

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These podcasts share a similar audience with CX on the Rocks:

1. Lanz + Precht
2. OK, America?
3. Die OpenAI Story

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CX on the Rocks launched a month ago and published 4 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

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