CX Matters by Hello Customer
Bram De VosWelcome to CX Matters, a podcast where we dive into all matters CX to find out what really makes the difference, what moves the needle, and what makes customers tick.
CX Matters is powered by Hello Customer, the platform that helps organizations turn feedback into real business improvements.
Learn more about Hello Customer here: www.hellocustomer.com
| Publishes | Monthly | Episodes | 8 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | ManagementEntrepreneurshipBusiness | |||
Listen to this Podcast
Latest Episodes
In this episode of CX Matters, host Bram De Vos sits down with Steven Van Belleghem and Michel Stevens to explore one of the most uncomfortable questions in customer experience today: as AI moves to the centre of the customer relationship, what happe... more
In this episode of CX Matters, host Bram De Vos sits down with Michel Stevens to explore one of the hardest questions in business today: how do you actually embed customer centricity into an organization, instead of just talking about it?
From leade... more
In this episode of CX Matters, host Bram De Vos sits down with Steven Van Belleghem to explore a growing tension in modern business: as companies become more efficient and automated, do they risk losing customer trust?
From AI-driven service to comm... more
In this Hello Customer webinar, CEO Bram De Vos is joined by CTO Jonas Beullens for a blunt, practical conversation about AI in customer experience, and why the loudest takes are usually the least useful.
They open with a deliberately provocative cl... more
Recent Guests
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #178 |  Norway/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
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How many episodes of CX Matters by Hello Customer are there?
CX Matters by Hello Customer launched 7 months ago and published 8 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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What guests have appeared on CX Matters by Hello Customer?
Recent guests on CX Matters by Hello Customer include:
1. Michel Stevens
2. Horst Remes
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