CX Matters by Hello Customer
Bram De VosWelcome to CX Matters, a podcast where we dive into all matters CX to find out what really makes the difference, what moves the needle, and what makes customers tick.
CX Matters is powered by Hello Customer, the platform that helps organizations turn feedback into real business improvements.
Learn more about Hello Customer here: www.hellocustomer.com
| Publishes | Monthly | Episodes | 8 | Founded | 8 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EntrepreneurshipManagementBusiness | |||
Listen to this Podcast
Latest Episodes
In this episode of CX Matters, host Bram De Vos sits down with Steven Van Belleghem and Michel Stevens to explore one of the most uncomfortable questions in customer experience today: as AI moves to the centre of the customer relationship, what happe... more
In this episode of CX Matters, host Bram De Vos sits down with Michel Stevens to explore one of the hardest questions in business today: how do you actually embed customer centricity into an organization, instead of just talking about it?
From leade... more
In this episode of CX Matters, host Bram De Vos sits down with Steven Van Belleghem to explore a growing tension in modern business: as companies become more efficient and automated, do they risk losing customer trust?
From AI-driven service to comm... more
In this Hello Customer webinar, CEO Bram De Vos is joined by CTO Jonas Beullens for a blunt, practical conversation about AI in customer experience, and why the loudest takes are usually the least useful.
They open with a deliberately provocative cl... more
Recent Guests
Host
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #58 |  Norway/Business/Management |
Apple Podcasts | #242 |  Belgium/Business/Management |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | |
|---|---|
| Gender Skew | |
| Location | |
| Interests | |
| Professions | |
| Age Range | |
| Household Income | |
| Social Media Reach |
Frequently Asked Questions About CX Matters by Hello Customer
What is CX Matters by Hello Customer about and what kind of topics does it cover?
CX matters centers on how customer experience intersects with technology, leadership, and culture to build durable relationships. Across recent episodes, the conversation frequently weighs AI and automation against the need for authentic human connection, exploring how brands can balance efficiency with trust, belonging, and emotional resonance. Viewers can expect practical frameworks for embedding CX into everyday work, governance and data considerations for AI, and real-world examples of improving feedback loops, leadership mandates, and customer-centric cultures in B2B and tech-forward organizations. The show often features seasoned practitioners and researchers who share actionable insights, evidenced by discussions about ROI, micro-ROI... more
Where can I find podcast stats for CX Matters by Hello Customer?
Rephonic provides a wide range of podcast stats for CX Matters by Hello Customer. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to CX Matters by Hello Customer and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does CX Matters by Hello Customer get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for CX Matters by Hello Customer, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for CX Matters by Hello Customer?
Rephonic provides comprehensive predictive audience data for CX Matters by Hello Customer, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does CX Matters by Hello Customer have?
To see how many followers or subscribers CX Matters by Hello Customer has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to CX Matters by Hello Customer?
These podcasts share a similar audience with CX Matters by Hello Customer:
How many episodes of CX Matters by Hello Customer are there?
CX Matters by Hello Customer launched 8 months ago and published 8 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact CX Matters by Hello Customer?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for CX Matters by Hello Customer?
Rephonic pulls ratings and reviews for CX Matters by Hello Customer from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for CX Matters by Hello Customer?
Rephonic provides full transcripts for episodes of CX Matters by Hello Customer. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on CX Matters by Hello Customer?
Recent guests on CX Matters by Hello Customer include:
1. Michel Stevens
2. Steven Van Belleghem
3. Jonas Beullens
4. Horst Remes
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.