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Artwork for CX Leadership Talks

CX Leadership Talks

Nienke Bloem CCXP
Customer Experience
CX Leadership
Artificial Intelligence
Strategizing CX
Communication
Imposter Syndrome
CX Leadership Energy Matrix
Harvard Business Review
Middle Management
Scaling
KPN, Netherlands
Brand Being
Tony Schwartz
Catherine Mccarthy
Peter Burke
CX Story
Powerpoint
Máxima, Queen Of the Netherlands
Customer Centric Leadership
Leadership Engagement

This is THE podcast for you as a Customer Experience Leader. To learn where to spice up your CX leadership. Listen to CX colleague’s, thoughtleaders and of course your host Nienke Bloem. She has educated and spoken with CX Leaders all around the globe, is a Recognized Training provider with the CXPA and knows how to make CX work! Honest, fun and always with a practical twist to help you become an ... more

PublishesTwice monthlyEpisodes79Founded3 years ago
Number of ListenersCategories
BusinessMarketingManagement

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Artwork for CX Leadership Talks

Latest Episodes

Welcome to a new episode of CX Leadership Talks with Nienke Bloem.

In this episode, we tackle one of the biggest blind spots in CX leadership: stakeholder management.

Because most CX leaders are strong in CX management. They know journey mapping, V... more

Welcome to a new episode of CX Leadership Talks! The podcast for CX leaders who want to spice up their leadership.

In this personal and inspiring solo episode, your host Nienke Bloem CCXP dives into one of the most defining visibility lessons of her... more

Welcome to a new episode of CX Leadership Talks! The podcast for CX leaders who want to spice up their leadership.

In this inspiring episode, your host Nienke Bloem dives into an incredibly valuable conversation with global keynote speaker, educator... more

Do you know how to use every presentation to actually move people? Not just inform them or update them, but make them remember, feel something, and take action.

Because every time you step into a room, you have that opportunity as a CX leader. To cr... more

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Recent Guests

Sally Foley-Lewis
Global keynote speaker, Hall of Fame educator and author, president of the Professional Speaker Association
Professional Speaker Association (PSA)
Episode: #77 Leading from the middle: Sally Foley-Lewis on empowering CX Leaders to drive change
Irene van Hoorn
CCXP, Brand Lead Eneco
Eneco
Episode: #75 What it really takes to win four International CX Awards | CX leadership insights with Irene van Hoorn, CCXP
James O'Connor
CX expert, founder of Amplify XM
Amplify XM
Episode: #70 Making CX technology work: Insights from James O'Connor on strategy and leadership
Cairo Marsh
Founder of Relativ, a marketing and experience agency
Relativ
Episode: #66 The future of relationships: Redesigning Customer Experience for lasting impact

Host

Nienke Bloem
Host of CX Leadership Talks

Chart Rankings

How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.

Apple Podcasts
#249
Denmark/Business/Management
Apple Podcasts
#249
Poland/Business/Management

Talking Points

Recent interactions between the hosts and their guests.

#70 Making CX technology work: Insights from James O'Connor on strategy and leadership
Q: And the first one is about why CX leaders struggle with technology; what are the most common objections you hear when technology comes up?
The main issues are that tools are bought without a clear plan for how they will be used in the business, and organizations chase perfect models or new platforms instead of starting with what they need today; the result is misalignment and underutilization.

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Frequently Asked Questions About CX Leadership Talks

What is CX Leadership Talks about and what kind of topics does it cover?

This series centers on practical CX leadership, leadership communication, and how to influence change from within large organizations. Episodes frequently explore turning personal credibility into organizational impact—through visibility, storytelling, and structured approaches to leadership in CX. Notable themes include turning presentations into leadership moments, scaling CX messaging across teams, and leveraging awards, events, and stakeholder alignment to advance customer-centric strategies. A recurring thread is turning theory into repeatable actions, with frameworks and tools that listeners can apply in their own roles, from mid-level leadership to executive positions. The show often features actionable playbooks, real-world anecdote... more

Where can I find podcast stats for CX Leadership Talks?

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How many listeners does CX Leadership Talks get?

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What are the audience demographics for CX Leadership Talks?

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How many subscribers and views does CX Leadership Talks have?

To see how many followers or subscribers CX Leadership Talks has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.

Which podcasts are similar to CX Leadership Talks?

These podcasts share a similar audience with CX Leadership Talks:

1. Omdenken Podcast

How many episodes of CX Leadership Talks are there?

CX Leadership Talks launched 3 years ago and published 79 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.

How do I contact CX Leadership Talks?

Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.

Where can I see ratings and reviews for CX Leadership Talks?

Rephonic pulls ratings and reviews for CX Leadership Talks from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.

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How do I access podcast episode transcripts for CX Leadership Talks?

Rephonic provides full transcripts for episodes of CX Leadership Talks. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.

What guests have appeared on CX Leadership Talks?

Recent guests on CX Leadership Talks include:

1. Sally Foley-Lewis
2. Irene van Hoorn
3. James O'Connor
4. Cairo Marsh

To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.

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