
カスタマーサクセスの理論や実践について、あらゆる角度から有識者にお話を聞いていきます。 コミューン株式会社がやっています! This is the go-to podcast around customer success in Japan:) Twitter:#com_CSE
| Publishes | Twice monthly | Episodes | 9 | Founded | 5 years ago |
|---|---|---|---|---|---|
| Language | Category | Business | |||

今回はユニリタ尾上さんをお招きし、カスタマーサクセスの立ち上げ方についてお話いただきました。
カスタマーサクセスを会社全体に浸透させるために意識していたポイントや、まずは何から始めていったのか、詳しくお聞きしました。
これからCS部門を立ち上げる方、立ち上げたばかりの方は必聴です。
今回は、クラウドサーカス橋口さん、マツリカ中谷さんをゲストにお呼びし、早い段階からカスタマーサクセスに注力してきたSaaSの2社がそれぞれどんな2021年度だったかを、コミューン岩熊とともに振り返ります。
やってよかったこと、もっと努力が必要だと思ったこと、さらにこれからチャレンジしていきたいことなど、リアルなお話を伺いました。
今回は年末特別企画として、コミューン高田が2021年のカスタマーサクセスを取り巻く環境の変化を振り返り、2022年の展望をお話しました。我々コミューンの振り返りと抱負もお話しています。
コミューン:commmune.jp/
今回は、ビービットの礒野亘さん をゲストにお迎えし、コミューン岩熊と「他部署から見たカスタマーサクセス〜IS・FSとの連携〜」についてお話いただきました。
インサイドセールス部門からカスタマーサクセス部門がどのように見えているのか、どのように横の部署に連携していくと良いのかを深掘ります。
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #136 |
Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
|---|---|---|---|---|---|
| Professions | Age Range | Household Income | |||
| Social Media Reach | |||||
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Customer Success Explorers launched 5 years ago and published 9 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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