The Michelle Pascoe Hospitality Podcast
Michelle PascoeWelcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professi... more
| Publishes | Weekly | Episodes | 321 | Founded | 8 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingManagementBusiness | |||
Listen to this Podcast
Latest Episodes
Boards keep hiring hospitality leaders for operational experience instead of leadership capability, according to recruitment specialists Ian Stazicker & Grant Taylor of White Now, speaking with Michelle Pascoe, Certified Speaking Professional and hos... more
Managing Gen Z hospitality staff means offering skills and purpose instead of a career ladder, says business futurist Kim Seeling Smith on The Michelle Pascoe Hospitality Podcast. With 72% of Gen Z running a side hustle, old-school carrot and stick m... more
Real hospitality leadership reduces staff turnover, lifts team productivity, and builds guest loyalty — and according to Eoin Clancy, Principal Associate at Galileo Hospitality Consultants and a 40-year veteran of Hilton, Marriott, and the Cheesecake... more
Poor customer service keeps winning in registered clubs because the cost of inaction is invisible. Hospitality training expert Michelle Pascoe, a Certified Speaking Professional with over 30 years in the industry, explains that until club leaders b... more
Recent Guests
Host
Reviews
- Always thought provoking and lively
Michelle’s wide experience in hospitality means she asks important questions about the direction of the industry, with an optimistic point of view. This podcast is a great addition to professional education for business owners and managers.
Apple Podcasts5Ken Burgin
Australia5 years ago - Engaging, thought provoking and inspiring.
I’m always left with something to consider in regards to customer service, the customer experience or my business. Michelle leaves you with so much in every episode. A must listen for everyone in business.
Apple Podcasts5Deb S11Australia6 years ago - Great insights into an exciting and dynamic industry
An informative and engaging podcast series that looks at an exciting and dynamic time in the Hospitality sector. I love the notion of “finding your why” in life and carrying that into your career choices. Interesting discussion on the opportunities for automation and how it will put the focus back on actually engaging with our customers. I look forward to hearing more.
Apple Podcasts5SHall83Australia8 years ago - Worth a listen!
Very enjoyable and informative podcast, looking forward to the next instalment!
Apple Podcasts5MilleKeen90Australia8 years ago - Being Accountable
Loved hearing about the robot and that is up to us to be accountable. So true.
Apple Podcasts5BeanfourAustralia8 years ago
Listeners Say
Key themes from listener reviews, highlighting what works and what could be improved about the show.
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #68 | Australia/Business/Marketing |
Talking Points
Recent interactions between the hosts and their guests.
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Listeners, social reach, demographics and more for this podcast.
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Frequently Asked Questions About The Michelle Pascoe Hospitality Podcast
What is The Michelle Pascoe Hospitality Podcast about and what kind of topics does it cover?
The show centers on practical leadership, culture, and guest experience in hospitality. Episodes frequently explore staff wellbeing, burnout prevention, customer service excellence, and community engagement, often featuring leading operators, consultants, and initiative-driven programs. A standout pattern is weaving human-centered leadership with operational discipline—supporting teams, improving guest experiences, and driving social impact within venues. The format tends to blend personal journeys with actionable frameworks, from resilience and wellness to inside-out leadership and purposeful travel. This makes it valuable for owners, general managers, and marketing pros seeking real-world guidance and inspiration in a fast-moving industry... more
Where can I find podcast stats for The Michelle Pascoe Hospitality Podcast?
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How many listeners does The Michelle Pascoe Hospitality Podcast get?
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What are the audience demographics for The Michelle Pascoe Hospitality Podcast?
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How many subscribers and views does The Michelle Pascoe Hospitality Podcast have?
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Which podcasts are similar to The Michelle Pascoe Hospitality Podcast?
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How many episodes of The Michelle Pascoe Hospitality Podcast are there?
The Michelle Pascoe Hospitality Podcast launched 8 years ago and published 321 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact The Michelle Pascoe Hospitality Podcast?
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Where can I see ratings and reviews for The Michelle Pascoe Hospitality Podcast?
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What guests have appeared on The Michelle Pascoe Hospitality Podcast?
Recent guests on The Michelle Pascoe Hospitality Podcast include:
1. Brian Vujnovic
2. Christin Marvin
3. Hanna Bauer
4. Rich Ellis
5. Christopher Hill
6. Damien Schofield
7. Debbie Dickson
8. Jenny Holt
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.