Customer First Thinking
Stephen ShawBusinesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is ch... more
| Publishes | Monthly | Episodes | 57 | Founded | 7 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | MarketingBusiness | |||
Listen to this Podcast
Latest Episodes
For most companies new product innovation is a game of chance, resulting in many more misses than hits. The reason, according to innovation expert Tony Ulwick, is that they don't take the time to figure out what customers actually need.
Loyalty points programs are more popular than ever. The problem is they lead to transactional relationships where customers are more loyal to the program than the brand. To build true loyalty, advises loyalty expert Richard Schenker, companies must e... more
Rapid brand growth can sometimes lead to incompatibility between new and existing customer segments due to differing needs and expectations. Brand managers can minimize the possibility of segment conflict by anticipating and then carefully managing t... more
Marketers tend to overinvest in acquiring new buyers while trying to keep the most valuable customers from leaving. That leaves a lot of customers feeling left out. To correct this imbalance, marketers need a more systematic framework for selective i... more
Reviews
- Very well prepared and great dialogue
I just discovered this podcast a couple of weeks ago and found the last two episodes just utterly fantastic in terms of bringing me up to speed on CDPs and great insight into Martech topics. Looking forward to more. Keep up the good work
Apple Podcasts5Mark C - Toronto
United States4 years ago
Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #198 |  Canada/Business/Marketing |
Audience Metrics
Listeners, social reach, demographics and more for this podcast.
| Listeners per Episode | Gender Skew | Location | |||
|---|---|---|---|---|---|
| Interests | Professions | Age Range | |||
| Household Income | Social Media Reach | ||||
Frequently Asked Questions About Customer First Thinking
Where can I find podcast stats for Customer First Thinking?
Rephonic provides a wide range of podcast stats for Customer First Thinking. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Customer First Thinking and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Customer First Thinking get?
Rephonic provides a full set of podcast information for three million podcasts, including the number of listeners. View further listenership figures for Customer First Thinking, including podcast download numbers and subscriber numbers, so you can make better decisions about which podcasts to sponsor or be a guest on. You will need to upgrade your account to access this premium data.
What are the audience demographics for Customer First Thinking?
Rephonic provides comprehensive predictive audience data for Customer First Thinking, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Customer First Thinking have?
To see how many followers or subscribers Customer First Thinking has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Customer First Thinking?
These podcasts share a similar audience with Customer First Thinking:
1. Pivot
How many episodes of Customer First Thinking are there?
Customer First Thinking launched 7 years ago and published 57 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Customer First Thinking?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Customer First Thinking?
Rephonic pulls ratings and reviews for Customer First Thinking from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Customer First Thinking?
Rephonic provides full transcripts for episodes of Customer First Thinking. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.