
Welcome to Behind the Docs — the podcast that spotlights the people who make technical content come to life. Whether you're a seasoned tech writer, content strategist, or just curious about the brains behind the docs you rely on every day, this show is for you. Each episode features real conversations with the folks who build help sites, craft user guides, and keep the content engine running behin... more
| Publishes | Weekly | Episodes | 18 | Founded | 7 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessTechnology | |||

Jeff Cross didn't plan to become a technical writer. He started a computer science degree, dropped out, spent a year trying to make it as a fiction writer, went back for a philosophy degree, considered academia, and then — almost by accident — realiz... more
In this episode of Behind the Docs, Ren sits down with Dachary Carey of MongoDB to explore a rapidly emerging challenge: AI agents can’t reliably read your documentation and most teams don’t realize it.
Dachary shares how a deep dive into agent work... more
In this episode of Behind the Docs, Patrick sits down with Manny Silva, Head of Documentation at Skyflow, to explore what happens when technical writing evolves into full-scale content systems.
From growing up building computers to working at Apple ... more
In this episode of Behind the Docs, Ren welcomes back Sara Feldman, Director of Member Engagement at the Consortium for Service Innovation and longtime advocate for knowledge-driven customer experience.
Sara began her career as a technical writer, s... more
In this episode of Behind the Docs, Ren sits down with Melanie Denise Davis — journalist-turned-technical-communication leader, AI Wrangler, and founder of Dragonfly Diva Docs.
Melanie’s career spans the evolution of modern technology itself: from p... more
In this episode of Behind the Docs, Patrick Bosek interviews Dave Koelmeyer, the Content Operations Manager at IDEXX. Dave shares his unexpected journey from IT support to becoming a professional technical communicator.
He discusses the importance o... more
In this special episode of Behind the Docs, Ren sits down with Heretto’s own Jarod Sickler — philosopher-turned-structured-content expert, and one of the most genuinely thoughtful voices in the documentation world.
Jarod shares how a grad-school pap... more
In this episode of Behind the Docs, we sit down with Sandie Markle, content engineer and CEO of Blueberri, whose journey through food tech, structured content, and accidental content engineering is one of the most fascinating we’ve ever featured.
Sa... more
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #212 | |
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Apple Podcasts | #70 | |
Apple Podcasts | #104 | |
Apple Podcasts | #106 |









Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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A practical look at how technical content is created, managed, and improved across organizations. Episodes center on structured content, documentation strategy, and the evolving role of technical writers as knowledge engineers, with guests who lead content operations, technical publications, and education programs in tech-centric companies. Listeners likely include technical writers, content strategists, knowledge managers, and UX writers who want actionable approaches to content governance, localization, and leveraging AI to scale documentation. A notable pattern is the emphasis on data-driven content decisions, centered around user needs, product success, and measurable outcomes like reduced churn and improved task completion. The show st... more
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Behind the Docs launched 7 months ago and published 18 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Behind the Docs include:
1. Dave Koelmeyer
2. Jarod Sickler
3. Karissa Van Baulen
4. Randee Napp
5. Kimberly Voltaire
6. Kat Reierson
7. Barbara Green
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