
Welcome to Behind the Docs — the podcast that spotlights the people who make technical content come to life. Whether you're a seasoned tech writer, content strategist, or just curious about the brains behind the docs you rely on every day, this show is for you. Each episode features real conversations with the folks who build help sites, craft user guides, and keep the content engine running behin... more
| Publishes | Weekly | Episodes | 21 | Founded | 9 months ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessTechnology | |||

In this episode of Behind the Docs, Patrick Bosek sits down with Fabrizio Ferri-Benedetti to explore what AI actually means for the future of technical communication — beyond the hype.
Fabri shares his journey from software reviewer and blogger to P... more
This episode of Behind the Docs is coming straight from the conference floor at ConVEx 2025 in Pittsburgh — a collection of candid conversations with the people who make this community what it is.
From first-timers to veterans with decades in the fi... more
In this special replay from Scriptorium's Content Operations podcast, Sarah O'Keefe sits down with our very own Patrick Bosek to tackle one of the thorniest problems in AI-powered content work: governance.
Patrick and Sarah unpack why governing AI o... more
Jeff Cross didn't plan to become a technical writer. He started a computer science degree, dropped out, spent a year trying to make it as a fiction writer, went back for a philosophy degree, considered academia, and then — almost by accident — realiz... more
In this episode of Behind the Docs, Ren sits down with Dachary Carey of MongoDB to explore a rapidly emerging challenge: AI agents can’t reliably read your documentation and most teams don’t realize it.
Dachary shares how a deep dive into agent work... more
In this episode of Behind the Docs, Patrick sits down with Manny Silva, Head of Documentation at Skyflow, to explore what happens when technical writing evolves into full-scale content systems.
From growing up building computers to working at Apple ... more
In this episode of Behind the Docs, Ren welcomes back Sara Feldman, Director of Member Engagement at the Consortium for Service Innovation and longtime advocate for knowledge-driven customer experience.
Sara began her career as a technical writer, s... more
In this episode of Behind the Docs, Ren sits down with Melanie Denise Davis — journalist-turned-technical-communication leader, AI Wrangler, and founder of Dragonfly Diva Docs.
Melanie’s career spans the evolution of modern technology itself: from p... more
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This show centers on the people who build and maintain the documentation, help centers, and product guides that power complex software and technical products. Episodes spotlight practitioners who craft structured, user-focused content, explore content strategy, and discuss how documentation intersects with product teams, customer success, and business goals. A recurring thread is the value of structured content, the move toward knowledge engineering, and the role of AI in elevating help resources. Unique angles include deep dives into DITA, content metrics, localization, and the practical impact of documentation on user experience and retention. The format tends toward candid career journeys, practical best practices, and real-world example... more
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These podcasts share a similar audience with Behind the Docs:
1. Freakonomics Radio
2. The Daily
3. The Ezra Klein Show
4. Science Friday
5. Pivot
Behind the Docs launched 9 months ago and published 21 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Recent guests on Behind the Docs include:
1. Fabri Ferri Benedetti
2. Vida Porabil
3. Patrick Bosek
4. Jeff Cross
5. Dachary Carey
6. Manny Silva
7. Sara Feldman
8. Melanie Denise Davis
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