
This episode breaks down the essential components of professional training and customer education in the modern business landscape — specifically, the similarities and differences between Customer Education, Community, Customer Enablement, Technical ... more
Customer Education Explained in 6 Minutes
This episode explore the strategic importance of Customer Education as a vital engine for business scaling, retention, and revenue growth in the software industry. Adam Avramescu’s writing emphasizes that companies often fail to scale because they re... more
This episode introduces Universal Design for Learning (UDL) as a proactive educational framework rooted in neuroscience and inclusive architecture. Rather than retrofitting lessons for struggling students, UDL encourages educators to design flexible ... more
This episode summarizes Will Thalheimer’s research-based approach to reinventing learner surveys to focus on performance rather than mere satisfaction. It critiques traditional "smile sheets" and their reliance on problematic Likert scales, which oft... more
Cathy Moore’s Action Mapping provides a structured framework for improving business performance by shifting the focus from distributing information to changing behavior. The process begins by identifying a specific measurable goal and analyzing the r... more










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Becoming LX launched 2 months ago and published 6 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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