Amazing Business Radio
Shep Hyken & C-Suite RadioAmazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestse... more
| Publishes | Weekly | Episodes | 594 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | BusinessCareers | |||
Listen to this Podcast
Latest Episodes
Building Employee Engagement for Better Customer Outcomes
Shep interviews Mark Valentino, Head of Business Banking at Citizens Bank. He talks about engaging and retaining the new generation of employees by creating a workplace culture that prioritiz... more
Using AI to Enhance, Not Replace, Customer Relationships with Natalie Beckerman
Balancing AI Efficiency and Humanity in Customer Service
Shep interviews Natalie Beckerman, Chief Business Officer at iQor Inc. and author of When Did You Stop Caring? Sh... more
How Consistency and Convenience Create Loyal Customers
Shep interviews Greg Tucker, CEO, Tucker & Company, and author of Frictionless Brand Experience. He discusses the sources of friction that hinder the delivery of a brand promise and strategies f... more
How Unconscious Experiences Shape Customer Loyalty
Shep interviews Lou Carbone, Founder and CEO (Chief Experience Officer) of Experience Engineering®, Inc. He talks about how emotionally resonant experiences create customer loyalty and distinctive b... more
Key Facts
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Recent Guests
Host
Reviews
- Incredible Experience!
I was honored to be a guest on Shep’s podcast. The conversation was thoughtful, energizing, and Shep made the entire experience incredibly engaging.
Apple Podcasts5Natalie K. Jackson
United States2 months ago - Great Interviewer!
As a podcast host myself, I appreciate a host that know’s what he or she is doing. Loved the conversation!
Apple Podcasts5Rob5557United States2 months ago - Amazing is an Understatement
False advertising? Maybe. “Amazing” Business Radio doesn’t seem to be a strong enough name. Not only is the production value top-notch, it’s so apparent just how much time Shep and his team put into each episode. This is must-listen content in the car or at the gym. I always come away with great ideas that make me thinking differently.
Apple Podcasts5Steve SpanglerUnited States9 months ago - Insightful, accessible, impactful
A must for anyone looking for different perspectives on what it takes to operate and grow a company for the long term. A focus on the customer is the way, and this podcast offers invaluable perspectives on how to do it.
Apple Podcasts5RosenbergATLUnited States10 months ago - Amazing show with great insights
Amazing Business Radio with Shep Hyken" is a must-listen for anyone dedicated to elevating their customer service and customer experience game. Shep Hyken, a New York Times bestselling author and renowned expert, hosts insightful interviews with leaders and experts from a variety of fields. The show delivers a constant stream of practical, actionable advice that goes beyond theory.
Each episode is a masterclass in modern business, covering topics from how to use AI for better customer service t... more
Apple Podcasts5Craig SupportNinjaUnited States10 months ago
Listeners Say
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Chart Rankings
How this podcast ranks in the Apple Podcasts, Spotify and YouTube charts.
Apple Podcasts | #244 |  United Kingdom/Business/Careers |
Talking Points
Recent interactions between the hosts and their guests.
Audience Metrics
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Frequently Asked Questions About Amazing Business Radio
What is Amazing Business Radio about and what kind of topics does it cover?
A practical, practitioner-focused deep dive into customer experience, with recurring emphasis on balancing AI and human touch. Episodes frequently explore how AI can augment agents, redesign roles, and drive better outcomes for both customers and brands, while avoiding over-automation. Expect actionable frameworks, real-world case studies from leaders across hospitality, tech, and retail, and thoughtful takes on trust, personalization, and leadership in the AI era. The show often features high-profile CX thinkers and executives who translate complex concepts into strategies listeners can implement to differentiate their organizations and improve customer loyalty. A standout aspect is its consistent focus on humanity at scale—using technolog... more
Where can I find podcast stats for Amazing Business Radio?
Rephonic provides a wide range of podcast stats for Amazing Business Radio. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Amazing Business Radio and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
How many listeners does Amazing Business Radio get?
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What are the audience demographics for Amazing Business Radio?
Rephonic provides comprehensive predictive audience data for Amazing Business Radio, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
How many subscribers and views does Amazing Business Radio have?
To see how many followers or subscribers Amazing Business Radio has on Spotify and other platforms such as Castbox and Podcast Addict, simply upgrade your account. You'll also find viewership figures for their YouTube channel if they have one.
Which podcasts are similar to Amazing Business Radio?
These podcasts share a similar audience with Amazing Business Radio:
1. The StoryBrand Podcast
2. Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders
3. The Learning Leader Show With Ryan Hawk
4. A Bit of Optimism
5. Pivot
How many episodes of Amazing Business Radio are there?
Amazing Business Radio launched 11 years ago and published 594 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
How do I contact Amazing Business Radio?
Our systems regularly scour the web to find email addresses and social media links for this podcast. We scanned the web and collated all of the contact information that we could find in our podcast database. But in the unlikely event that you can't find what you're looking for, our concierge service lets you request our research team to source better contacts for you.
Where can I see ratings and reviews for Amazing Business Radio?
Rephonic pulls ratings and reviews for Amazing Business Radio from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
How do I access podcast episode transcripts for Amazing Business Radio?
Rephonic provides full transcripts for episodes of Amazing Business Radio. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
What guests have appeared on Amazing Business Radio?
Recent guests on Amazing Business Radio include:
1. Mark Valentino
2. Natalie Beckerman
3. Greg Tucker
4. Lou Carbone
5. Zee Hussain
6. Sujay Saha
7. Rob Jolles
8. Natalie Jackson
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.