
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestse... more
| Publishes | Weekly | Episodes | 580 | Founded | 11 years ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | CareersBusiness | |||

Creating an Environment that Employees and Customers Love
Shep interviews Lisa Nichols, CEO and co-founder of Technology Partners and author of Something Extra. She discusses the importance of employee experience, leadership, and organizational cult... more
Transforming Repeat Business into True Loyalty
Shep interviews Lisa Checchio, Chief Commercial Officer at EBG. She talks about how a hospitality mindset that is focused on making customers feel valued and appreciated, builds real loyalty in any indu... more
How Intentional Leadership Creates Customer Experience Alignment
Shep interviews Jeannie Walters, Founder of Experience Investigators. She talks about why intentional leadership and a clear customer experience mission are essential for building proa... more
The Impact of AI Voice Technology on Customer Engagement
Shep interviews Alex Levin, CEO and co-founder of Regal. He talks about how AI-driven voice technology is transforming customer experience by making brand interactions more personal, efficient... more
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False advertising? Maybe. “Amazing” Business Radio doesn’t seem to be a strong enough name. Not only is the production value top-notch, it’s so apparent just how much time Shep and his team put into each episode. This is must-listen content in the car or at the gym. I always come away with great ideas that make me thinking differently.
A must for anyone looking for different perspectives on what it takes to operate and grow a company for the long term. A focus on the customer is the way, and this podcast offers invaluable perspectives on how to do it.
Amazing Business Radio with Shep Hyken" is a must-listen for anyone dedicated to elevating their customer service and customer experience game. Shep Hyken, a New York Times bestselling author and renowned expert, hosts insightful interviews with leaders and experts from a variety of fields. The show delivers a constant stream of practical, actionable advice that goes beyond theory.
Each episode is a masterclass in modern business, covering topics from how to use AI for better customer service t... more
Amazing Business Radio is my go to podcast for the latest and greatest customer experience content and trends. Shep Hyken is an amazing host and CX practitioner!!
Shep and his guests create a differentiated conversation about business and customers.
Key themes from listener reviews, highlighting what works and what could be improved about the show.










Recent interactions between the hosts and their guests.
Listeners, social reach, demographics and more for this podcast.
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This show consistently centers on customer experience, service design, and the people strategies that drive loyalty and growth. Across episodes, conversations explore how culture, leadership, and technology—from AI to personalization—shape how customers perceive brands and how organizations structure teams to deliver better experiences. Guests range from CX leaders and authors to educators and product/tech executives, offering practical frameworks, actionable tactics, and real-world stories. A notable strength is the breadth of perspectives—ranging from luxury service aesthetics to data-driven decision making and remote-work trust—making it a valuable resource for anyone aiming to improve customer-centricity in their organization. Viewers c... more
Rephonic provides a wide range of podcast stats for Amazing Business Radio. We scanned the web and collated all of the information that we could find in our comprehensive podcast database. See how many people listen to Amazing Business Radio and access YouTube viewership numbers, download stats, audience demographics, chart rankings, ratings, reviews and more.
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Rephonic provides comprehensive predictive audience data for Amazing Business Radio, including gender skew, age, country, political leaning, income, professions, education level, and interests. You can access these listener demographics by upgrading your account.
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These podcasts share a similar audience with Amazing Business Radio:
1. The Tim Ferriss Show
2. A Bit of Optimism
3. The StoryBrand Podcast
4. The Modern Customer Podcast
5. Not Gonna Lie with Kylie Kelce
Amazing Business Radio launched 11 years ago and published 580 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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Rephonic pulls ratings and reviews for Amazing Business Radio from multiple sources, including Spotify, Apple Podcasts, Castbox, and Podcast Addict.
View all the reviews in one place instead of visiting each platform individually and use this information to decide if a show is worth pitching or not.
Rephonic provides full transcripts for episodes of Amazing Business Radio. Search within each transcript for your keywords, whether they be topics, brands or people, and figure out if it's worth pitching as a guest or sponsor. You can even set-up alerts to get notified when your keywords are mentioned.
Recent guests on Amazing Business Radio include:
1. Sam Wilson
2. Megan Glasow
3. Stephen Baer
4. Vinod Muthukrishnan
5. Scott McKain
6. Joseph Pine
7. Michele Carlson
8. Ty Givens
To view more recent guests and their details, simply upgrade your Rephonic account. You'll also get access to a typical guest profile to help you decide if the show is worth pitching.