The Inside Track - presented by CallRevu
CallRevuWelcome to The Inside Track, presented by CallRevu! Hosted and produced by industry experts Eric Glass and Kurt Larson, we explore the latest trends, innovations, and challenges facing dealerships and businesses today. From optimizing customer experience to leveraging cutting-edge technology, we provide actionable insights and success stories from thought leaders and practitioners. Whether you're ... more
| Publishes | Monthly | Episodes | 14 | Founded | a year ago |
|---|---|---|---|---|---|
| Number of Listeners | Categories | EducationBusiness | |||
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Latest Episodes
In the October edition of Inside Track, the focus is on how Napleton enhances dealership performance through effective phone systems and analytics. Jack Simmons discusses the importance of leveraging data to improve appointment conversions and reduce... more
Dealers don’t need to choose between people and automation. In this podcast, learn how Digital Voice Assistants (DVAs) act as always-on teammates—capturing calls, booking service, and syncing with your CRM—while freeing your staff to focus on custome... more
Your service team is answering calls. But are they capturing every opportunity? In this fireside chat, leaders from CallRevu and Volie break down how top-performing dealers are connecting the dots between real-time call intelligence and automated BDC... more
In an industry overflowing with data, why are so many dealerships still struggling to act on it? In this high-impact session, we sit down with Jim Shorkey KIA Wexford’s GM to explore how today’s top operators are turning insights into action—from the... more
In this episode of Inside Track, Kurt Larson and Eric Glass interview Doug Horner, a prominent figure in the automotive industry known for his engaging content creation on social media. Doug shares his journey from being a reluctant social media user... more
You’ve heard the strategy—now see it in action.
In Part 2 of our Inside Track: LIVE series, we’re bringing in Tom Moore & Grant Hocking from Morgan Auto Group that put personalization into practice.
You’ll get an inside look at how they connected ... more
Today’s customers leave digital footprints long before they ever pick up the phone—but too often, that valuable data never makes it into the conversation. In this edition of Inside Track, CallRevu and Tealium team up to explore how real-time customer... more
In this episode, "The Inside Track" explores leveraging data to create seamless and personalized customer journeys in the automotive industry.
Experts from CallRevu & Fullpath discuss how focusing on the importance of a strong data infrastructure f... more
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The Inside Track launched a year ago and published 14 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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