Ever slam zero to get past a shitty customer service robot? What’s with that? We’re a couple of outsiders turned insiders relaying findings from the frontlines and unpacking what it all really means. We talk with some of the most brilliant minds across industries to bring listeners insights, laughs, and a whole lot more. more
Publishes | Weekly | Episodes | 67 | Founded | 2 years ago |
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Categories | ManagementBusinessMarketing |
We’re hearing a lot these days about finding “that perfect balance” when it comes to AI and humans… and it’s for good reason! We’re at a crossroads of sorts, and it pays to be especially mindful about our strategies moving forward. more
AI’s evolution is set to warp speed these days, with piles of possibilities for transforming customer service. The trick? Keeping all those AI trends balanced with the timeless power of the human touch. more
Gotta’ say - we’re pretty lucky to get to chat with some of the most brilliant folks from around the globe here on Spamming Zero. more
Truth: Frontline Workers are the heart of an organization. And y’all - they know a thing or two about what your customers are saying. more
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Love how every episode is unique and just so easy to listen to. Such a great resource for CXers as well. Listen and I guarantee you’ll find something to help level up your CX!!
One of the best podcasts out there. Not only have I learned a lot from listening, I had the amazing opportunity of being on the show! If you haven’t already, take a listen to Episode 41: Customer Service Leaders - Making The Mindset Shift. Thank you for the opportunity, keep pressing forward, and always come from a place of contribution.
What I said above. Episode after episode is just a great conversation about relevant topics. Fantastic Podcast!! more
Most podcasts have a specific view they focus on, but not this one. James and his co-host dive into the entire funnel and actually favors the customer experience throughout, rather than just driving traditional Marketing KPIs. A must listen to help expand your skillset and to understand what else is out there 🙌
If you’re interested in upping the level of your customer experience, this is the podcast you should be listening to.
Listeners, engagement and demographics and more for this podcast.
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Spamming Zero launched 2 years ago and published 67 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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