Practical AI: The Capacity for Good
CapacityPractical AI: The Capacity for Good, is a podcast that explores the positive side of artificial intelligence. We speak with thought leaders about the intersection of AI automation, customer support, and customer experience. We dive into real-life stories of how AI has improved people's lives. Join us as we explore the many ways in which AI can be a force for good and hear from those who are using ... more
| Publishes | Monthly | Episodes | 14 | Founded | a year ago |
|---|---|---|---|---|---|
| Categories | BusinessMarketingTechnology | ||||
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Latest Episodes
In this episode of Practical AI: The Capacity for Good, Jim Tincher, Founder and CEO of Heart of the Customer, joins James Diel to reveal the true essence of "knowing your customer," share critical tools needed to perfect the customer journey, and de... more
In this episode of Practical AI: The Capacity for Good, Lincoln Murphy, Founder of Sixteen Ventures, joins James Diel to define the concept of customer success, the role of AI in customer success management, and how AI tools empower customer success ... more
In this episode of Practical AI: The Capacity for Good, Michael Hunigan, VP of Product AI at Capacity, joins James Diel to discuss the transformative impact of Generative AI, highlighting its role in enhancing workflows across customer service, HR op... more
In this episode of Practical AI: The Capacity for Good, David Avrin, a Customer Experience Keynote Speaker and Consultant, joins James Diel to reveal the importance of customer retention and how it impacts a company's revenue. They highlight the need... more
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Reviews
- Compelling interview
I listen to a lot of podcasts, but this interview was one of the best I’ve heard. The host was gracious, well-informed, and able to ask probing questions. The guest, Ian Golding, was amazingly articulate and extremely interesting. I learned so much!
Apple Podcasts5BTC-Hodlr
United States10 months ago - Engaging conversations
Interesting show about the practical possibilities of AI and how the future of work is promising.
Apple Podcasts5wjpantsUnited Statesa year ago - Practical information and insight
The information present in the Capacity for AI helps to break down AI into practical digestible information with clear take aways that you can apply to different areas of your job or business.
Apple Podcasts1Big blue reviewUnited Statesa year ago - A great not-always-technical look at AI
I like the diversity of perspectives on this show. Some very technical voices, some customer experience focused. All in all, this is an easy way to listen in on a very hype-heavy topic and just get to the real world parts of the conversation. If you’ve been tasked with figuring out what to do with AI at your company, this is a great addition to your research. It’s equal parts academia and inspiration.
Apple Podcasts5DayDstrysNitUnited Statesa year ago - AI as a force for Good!
Really interesting to hear the other side of the story here! more
Apple Podcasts5Demented pidgin
United Kingdoma year ago
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Listeners, engagement and demographics and more for this podcast.
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