
In Mastering the Last Mile, I dive deep into the critical topics that matter most to last-mile distribution companies. đ⨠How can you create accountability and drive performance among delivery teams? What tools and partnerships help reduce risks? And how can you maximize profit when contract lengths are uncertain? đĄ I explore these key questions and more, offering logical, actionable insights to... more
| Publishes | Weekly | Episodes | 8 | Founded | 3 months ago |
|---|---|---|---|---|---|
| Category | Technology | ||||

Welcome back to Mastering the Last Mile. Iâm Jim Royce.
This is Part 2 of our technology series, where we move past the hype and into the framework that actually tells you whether tech belongs in your operationâor not.
Because hereâs the problem: m... more
Welcome to Mastering the Last Mile.
Search our content library : â The Last Mile NYCâ
In this first episode of our two-part tech series, Jim Royce will strip away the buzzwords and break down what actually makes technology work in last-mile deliver... more
In last-mile logistics, communication isnât just an operational detailâitâs the silent engine driving accountability, efficiency, and culture.
In this episode, Jim Royce unpacks how communication gaps arenât just frustratingâthey're expensive, fuel... more
"Hire better people".
That advice, in last-mile delivery, is readily offered as a cure-all to right an unsteady ship. Aside from being a meaningless suggestion (Better how? Where can I find them?), following this advice is as sensible as purchasing ... more
Urban parcel delivery isnât just difficultâitâs a different game entirely.
Narrow streets, dense foot traffic, unpredictable building layouts, parking tickets, stolen packages, damaged vans, invisible supervision... Welcome to the high-stakes chess... more
If youâre still using templates to build your schedule, youâre not just behindâyouâre bleeding accountability.
In this episode of Mastering the Last Mile, Jim Royce pulls back the curtain on one of the most overlooked yet critical levers in last-mil... more
Why is getting people to simply show up one of the hardestâand most crucialâchallenges in last-mile delivery?
In this episode, Jim Royce unpacks what he calls âThe Riddle of Attendance,â a puzzle every delivery contractor faces but few truly solve. ... more
Accountability gets tossed around like a buzzword. But in the trenches of last-mile delivery, itâs not jargonâitâs your survival strategy.
In this episode, Jim Royceâfounder of The Last Mile NYC and a 25-year veteran of the delivery industryâdives d... more









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