Koning Klant: de klantbelevingspodcast met boerenverstand en ballen.
CustomerryKlantgericht ondernemen is geen rocket science, maar het is ook geen kinderspel. In Koning Klant neemt Sarah Keppens, CX expert en founder van Customerry, je mee in de wereld van klantbeleving.Verwacht geen abstracte consultancy praat maar eerlijke inzichten, herkenbare cases en praktische tips waarmee je klanten écht tevreden maakt, zonder jezelf of je team voorbij te lopen.Wil je klanten die bli... more
| Publishes | Twice weekly | Episodes | 6 | Founded | a month ago |
|---|---|---|---|---|---|
| Language | Dutch | Categories | EntrepreneurshipBusiness | ||
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Latest Episodes
Veel bedrijven zitten elk jaar opnieuw met dezelfde vraag:
“Moeten we eigenlijk eindejaarsgeschenken doen voor klanten? En zo ja… wát dan?”
Meestal komt die vraag te laat (hallo begin december), wanneer er eigenlijk geen tijd meer is om er klantger... more
Veel ondernemers geraken uitgeput - niet per se door hun werk, maar door hun klanten.
Of beter: door het feit dat ze geen nee durven zeggen.
In deze aflevering ontdek je:
• Waarom nee zeggen zo’n enorme stress veroorzaakt
• Waarom je team geen ne... more
21 november, Dag van de Ondernemer.
Vandaag wil ik even stilstaan bij de mensen die elke dag risico’s nemen, vroeg opstaan, jobs creëren en hun hart steken in wat ze doen: de ondernemers, de KMO’s, de familiebedrijven.
In deze bonusaflevering van K... more
Weet je wat het probleem is met klanten vandaag?
Ze lijken geen respect meer te hebben. Ze eisen, verwachten en duwen; altijd maar meer.
In deze aflevering van Koning Klant bekijk ik waar dat gedrag vandaan komt en waarom het vaak wijzelf zijn die ... more
Waarom tekenen klanten jouw offertes niet? Waarom verkoop je niet, zelfs als je er tientallen maakt?
In deze aflevering zet ik de pet op van de klant, want in elk proces bestaan twee belevingen.
Ik ben Sarah, founder van Customerry, en ik help al m... more
In deze allereerste aflevering van Koning Klant fileer ik een van de hardnekkigste mythes in ondernemend Vlaanderen: is de klant écht koning? Of is het tijd dat jij als ondernemer de kroon terug opzet in je eigen bedrijf?
Ik ben Sarah, founder van C... more
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Chart Rankings
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Apple Podcasts | #156 |  Belgium/Business/Entrepreneurship |
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Listeners, social reach, demographics and more for this podcast.
| Gender Skew | Location | Interests | |||
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| Professions | Age Range | Household Income | |||
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this podcast launched a month ago and published 6 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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