‘I am 000’ is a podcast produced by Victoria’s triple zero service, the Emergency Services Telecommunications Authority (ESTA). It gives rare access to real life triple zero calls and the people behind them. You will hear from the callers, patients, triple zero operators and emergency services, sharing their stories and experiences from each case.
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With fire season underway and a warm weekend ahead, it’s important to know that you don’t need to light a fire or even intend to do so to be an arsonist. In this podcast, hear from Crime Stoppers CEO, Stella Smith and ESTA call-taker, Matthew about a... more
It was just before 2am on a Sunday in April when Di was awoken by her daughter whispering that someone was in the house. Di says ESTA police call-taker, Alex was their lifeline.
When you call triple zero in Victoria, the first people who’ll help you during your emergency are ESTA call-takers. In this episode, police call-taker, Cassandra, ambulance call-taker, Vanessa and fire call-taker, Kelsey talk about when and when not ... more
Sometimes very hard to listen to (emotionally) but a great insight into the wonderful work our 000 (911 or 999) operators do everyday.
Such an interesting and insightful podcast series. I love the use of the original call audio in each episode and the insights from those involved in each case. Victoria’s Triple Zero (000) call-takers do an amazing job in the toughest of times!
ESTA call takers thank-you so much for doing the great job you do #amazinghumans the abuse part you do not deserve one little bit - really sad you have to deal with this so frequently more
I don’t know how the ESTA call takers stay so calm and composed, absolutely amazing. Beautiful podcast.
Very interesting, really want to hear how these calls turn out
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I am 000 launched 2 years ago and published 17 episodes to date. You can find more information about this podcast including rankings, audience demographics and engagement in our podcast database.
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